At Cofidis, the “From People to People” philosophy is more than just a slogan — it's the company's DNA and the foundation of how they communicate internally.
The goal is to make sure every employee feels heard, informed, and really involved. That's the only way to build trust and motivation that lasts.
Cofidis uses a variety of ways to connect with employees: live and virtual meetings, listening forums, internal web series, the corporate social network called Com.
Unity, and even small surprises like free Berlin balls or ice cream. Technology is used to help people connect better — but it's never meant to take the place of real human interaction.
The communication system touches everyone — from top leaders to diverse teams of all ages and roles.
Transparency and engagement happen through regular meetings, digital tools, newsletters, surveys, and continuous feedback. Leaders are important in this process, actively mentoring, recognizing achievements, and keeping the communication honest and real.
The result?
High employee satisfaction and a Great Place to Work certification: 96% of employees feel respected no matter their gender, ethnicity, or orientation; 94% are proud to be part of Cofidis; and 93% say trust and teamwork are at the heart of what they value.
Inclusion is a big part of this culture too.
Events like Inclusive Month, along with support for people with disabilities and the homeless through partnerships, help create a workplace where everyone's voice matters.
In today's hybrid work setup, Cofidis mixes digital and in-person interactions — using online meetings along with real-life events to build team spirit and a sense of belonging.
Ultimately, internal communication at Cofidis is about more than just passing along information — it's about creating a real community where the brand and the culture are the same.
As their Internal Communications Head says: “What we show outside is exactly how we live our values inside. ”