Strategic Account Coordinator, Uber Eats

About the Role

As an Account Coordinator you will play a key role in ensuring business success by supporting both merchants and internal account teams with setup and admin tasks, documentation, reporting and data analysis, among other activities.

What the Candidate Will Need / Bonus Points

- What the Candidate Will Do -

- Assisting merchants with setup, administrative tasks, and operational support to ensure smooth onboarding and ongoing success.

- Providing support to Client Partners and Account Managers with documentation, reporting, and data analysis.

- Managing and maintaining accurate records, contracts, and client documentation.

- Generating reports and insights from data to support account strategies and decision-making.

- Coordinating internal processes to ensure seamless execution of client and merchant needs.

- Communicating with internal and external stakeholders to resolve issues and enhance account performance.

- Basic Qualifications -

- At least 3 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).

- Bachelor's degree in Economics, Finance, Business Administration, or a related field.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Strong organizational and administrative skills with high attention to detail.

- Proficiency in Microsoft Excel, Google Sheets, and reporting tools for data analysis.

- Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

- Preferred Qualifications -

- Experience in an account management, customer support, or administrative role in a business or tech-driven environment.

- Familiarity with CRM tools (Salesforce, HubSpot, etc.) and data analytics platforms.

- Ability to interpret data and generate insights.

- Strong collaboration skills.