Tidio

Tidio is a global leader in customer service software. The Tidio platform enables over 300,000 businesses worldwide to provide faster and more effective support to their customers.
About company

Senior backend engineer – ai & cloud platforms

Remote

location Lisbon

date April 30, 2026

types Full-time

wage 24k-30k EUR

Senior Backend Engineer – AI & Cloud Platforms

As a Senior Backend Engineer, you’ll take ownership of designing and scaling high-performance services that operate in a cloud-native environment. You’ll work at the intersection of distributed systems, data pipelines, and AI integration, helping transform complex requirements into reliable and maintainable solutions.

This is a hands-on engineering role with a strong backend focus, suited for someone who enjoys working across system boundaries and influencing technical direction.

What You’ll Do

  • Architect and deliver robust backend systems that support intelligent, data-driven features
  • Build and evolve APIs and service layers consumed by multiple applications and platforms
  • Design solutions for scalability, fault tolerance, and performance in distributed environments
  • Integrate backend services with machine learning workflows and inference pipelines
  • Develop and optimize data models and database interactions for both operational and analytical use cases
  • Collaborate across teams to align on architecture, system design, and technical standards
  • Enhance monitoring, logging, and system observability to ensure production reliability
  • Contribute to automation, testing, and deployment pipelines alongside DevOps teams

Requirements

  • Extensive experience (5+ years) building backend systems in production environments
  • Proficiency in at least one modern programming language such as Python, C#, or Kotlin
  • Strong foundation in database design and SQL
  • Experience designing and maintaining service-based or microservices architectures
  • Solid understanding of scalability challenges and distributed system patterns
  • Ability to work across the stack when needed, while maintaining a backend-first approach
  • Interest in or exposure to AI/ML-driven applications and data-centric systems
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Consulting and Engineering
  • Industries: IT Services and IT Consulting and Engineering Services