PrimeIT

PrimeIT is a reference company with 19 international offices and 2 Talent Hubs (Vietnam and Brazil), focused on IT, Telecommunications, and Engineering services. With 18 years of experience, we specialize in Team Extension, Team-as-a-Service, Managed Services, Custom Software Development, and Nearshore, and we have over 2,360 professionals working on national and international projects.
About company

Application functional support

Remote

location Lisbon

date August 25, 2026

types Full-time

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Application Functional Support

Lisbon Metropolitan Area

Main Tasks and Responsibilities:

  • Incident Management: resolve or guide towards the resolution of any technical or functional issues related to the application and its ecosystem.
  • Regularly make suggestions to avoid repetitive manual tasks.
  • Regularly update the support documentation and create user guides.
  • Collaborate with different teams (project, IT, FO, MO) to enhance system functionality and user experience.
  • Collaborate with project teams to enhance system functionality and user experience.
  • Release management.

Technical skills:

  • SQL
  • UNIX
  • ITIL
  • ServiceNow or similar ticketing system
  • Financial Markets - Transversal Financial Markets

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting