Feedzai

Feedzai is a market leader in combating financial crime with AI. Our RiskOps platform uses machine learning and big data to prevent and detect financial crimes at some of the largest banks, payment providers, and merchants in the world.
About company

Senior program manager, chief of staff office

On-site

location

date April 14, 2026

types Full-time

Apply here apply View all jobs

Senior Program Manager, Chief of Staff Office

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.

The Operations team at Feedzai is responsible for ensuring the efficiency of the company as a whole by transforming business processes, tools, data, and insights, while ensuring great day-to-day work experiences for all teams and departments.

You: We’re looking for an experienced Senior Program Manager to act as the primary operational lead for the CoS Office.

To be successful, you must be a proactive "operator" with excellent communication skills, capable of identifying gaps in processes and embedding a culture of continuous improvement across our resilience and people frameworks.

Your Day to Day:

  • Manage Operational Cycles & the People Program: Own the end-to-end management of Ops Townhalls, and Team Offsites.
  • Build Business Continuity & Resilience: Act as the primary lead for the Business Continuity Program (BCP).
  • Perform Analysis & Support Executive Visibility: Perform hands-on data synthesis and analysis.
  • Execute Special Projects: Lead ad-hoc, high-priority projects.
  • Support Extended Leadership Team (ELT) Evolution: Serve as the execution partner for the CoS.
  • Drive Process Efficiency & AI Integration: Identify opportunities to implement more efficient processes.

You Have & You Know-how:

  • 5–7 years of experience in Management Consulting or a CoS office role within a high-growth tech environment.
  • Master’s degree, preferably in Engineering, Management, Economics, or a related technical specialty.
  • Strong experience performing hands-on data synthesis and research.
  • Excellent project management skills with a focus on process design and continuous improvement.
  • Exceptional communication and presentation skills in English (mandatory).

Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager.

What Benefits does Feedzai Offer?

We offer a wide variety of benefits for our employees globally.

Feedzai is an Equal Opportunity Employer and values diversity at our company.