Deloitte announced a major AI enterprise deal with Anthropic the same day it had to issue a refund for a government-contracted report containing AI-generated inaccuracies. The Australian Department of Employment and Workplace Relations flagged errors, including references to non-existent academic reports, in the A$439,000 “independent assurance review,” prompting Deloitte to repay the final installment.
Despite the setback, Deloitte plans to roll out Anthropic’s chatbot Claude to its nearly 500,000 employees, creating AI “personas” for different departments and building compliance-focused AI tools for regulated industries like finance, healthcare, and public services. The partnership marks Anthropic’s largest enterprise deployment to date, illustrating how AI is embedding itself across both professional and consumer contexts.
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