Application Support Leader - HR Solutions (SAP, Workday)

We are looking for an Application Support Team Leader - Payroll & Human Capital (SAP, Workday) to join the team of our client - a reference company in the retail sector.

What will be your main tasks and responsibilities?

- Ensure and monitor the development and implementation of applications within his/her scope, guaranteeing the development of solutions as well as testing and documentation;

- Guarantee the 2nd line support to users of the several applications, analysing and solving incidents and promoting client's satisfaction;

- Ensure the liability and performance of several applications through maintenance and verification routines;

- Ensure the continuous improvement of applications, overseeing market trends, creating a plan of evolution and development, ensuring the alignment with best practices;

- Manage the relationship with suppliers, monitoring their interventions (support, troubleshooting, installations, substitutions, ...), controlling service levels and quality;

- Understand and evaluate client's needs and requirements.

What is required from you?

- Bachelor's degree in IT, Computer Science or similar area will be valued;

- Minimum 03 years of experience in leading application support teams, ideally focusing on Payroll and Human Capital (Workday, SAP SuccessFactors, SAP Payroll, etc.);

- Previous experience in project management, with skills in Agile methodologies;

- Good communication and relational skills;

- Ability to take decisions and work towards results;

- Ability to understand and develop client's needs and requirements, translating them to functional and non functional requirements;

- Fluency in English (both written and spoken).

Sounds like you? Send us your CV and let's talk!

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Oriente Green Campus Rua Adão Manuel Ramos Barata, nº 3, Fração CA 1885-100 Moscavide