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CTT Opens New Automated Operational Center in Sintra

CTT has made a major move with its latest investment in Portugal. The postal company opened a new automated operations center in Rio de Mouro, in the municipality of Sintra. This €2 million project creates around 350 jobs, boosting the local economy. But it’s not just about jobs—the facility strengthens parcel processing for Greater Lisbon. The CTT logistics hub Sintra is designed to meet growing e-commerce demands with speed and efficiency.

The center spans 5,000 m² but can expand if operational needs increase. It features a 60-output automatic sorter capable of processing up to 6,000 items per hour. That’s about 126,000 parcels every single day! The facility can prepare up to 300 delivery routes and serves nearly 900,000 people. CTT infrastructure development here clearly shows the company’s commitment to modernizing its logistics network.

Advanced Technology at the Hub

CTT is introducing new tools for smarter parcel handling:

Automatic Sorter: Processes thousands of items quickly with minimal errors.

Package Singulator: Unique in the Iberian network, it handles large B2C parcels individually.

Route Planning Software: Organizes hundreds of delivery routes efficiently every day.

João Bento, CEO of CTT, explains that automation allows higher service quality while supporting employees. He notes that the investment responds to rising e-commerce needs. The technology ensures deliveries are faster, accurate, and reliable. This is a perfect example of CTT infrastructure development in action.

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CTT Centers Across Iberia

Location Automated Daily Capacity Notes

Rio de Mouro Yes 126,000 New hub with B2C singulator

Algoz, Portugal Yes 100,000 Opened last year

Málaga, Spain Yes 95,000 Regional e-commerce support

Valencia, Spain Yes 110,000 Focused on fast parcel delivery

Currently, CTT operates 75 centers across Portugal and Spain. Thirty-one are fully automated, with 17 serving both countries. During peak season, these centers can process up to one million parcels daily. CTT investment Portugal is clearly focused on scaling up operations to meet future demand.

CTT is also undergoing a leadership change. João Bento will step down in April, succeeded by financial director Guy Pacheco. Despite this transition, modernization remains a priority. The new Sintra hub demonstrates that technology and strategy can go hand in hand. It’s a reminder that CTT logistics hub Sintra is not just a building—it’s a cornerstone of Portugal’s parcel delivery future.