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AI That Actually Helps People: Jumia's Way

At Jumia, we're not just jumping on the AI bandwagon. We want to give our people tools that make their jobs better. We mix computers with human brains so teams can really do great work.

AI is now part of what we do every day. It takes care of boring stuff so people can think about the big deals, come up with fresh ideas, and fix problems. We also have rules so everyone can try out new things safely. We have training and guidelines to help.

Software takes care of the usual tasks, and we keep track of how AI is being used. We look at costs and make sure everyone follows the rules. We want people to be curious! The best ideas come from people playing around with stuff, not from us telling them what to do.

We started with small teams, and we already see things getting done faster. The best part is that our employees are happy to use the new tech. We're just getting started, but we can already see a difference. People are working smarter, feeling better, and AI is helping everyone.