Starting September 1, Accenture will merge its five core business units—Strategy, Consulting, Song, Technology, and Operations—into one integrated entity: Reinvention Services. The bold reorganization will be led by Manish Sharma, who steps into the newly created role of Chief Services Officer.
The move aims to embed AI and data from the start of clients' transformation journeys, positioning Accenture as the go-to partner for enterprise reinvention. By collapsing internal silos, the firm plans to deliver seamless, outcome-driven solutions instead of fragmented service lines.
“This is a bold shift,” said Saurabh Gupta, President of HFS Research, who praised the client-first approach but flagged potential roadblocks like leadership churn and the difficulty of unifying cultures and operations after 39 acquisitions in 2024 alone. “Collaboration won’t just happen because of a restructure—it needs to be wired into daily behaviour and incentive systems.”
While some see this as a visionary leap, others urge caution. Frank Wander remarked, “Reinvention is easy to say, but difficult to do,” while Bill Bentaieb emphasized that the real value lies in upskilling talent, not just reshuffling org charts.
Whether this transformation redefines the consulting model or becomes another complex puzzle remains to be seen—but one thing is clear: Accenture isn’t just talking about change. It’s betting on it.
Related News