We Are META

Based in the heart of Lisbon, We Are META is the partner you need to extend your team. We empower companies in the IT industry while treating our talent like family, ensuring career advancement but always maintaining a work-life balance.
About company

Service operations analyst

Remote

location Porto

date July 14, 2026

types Hybrid

Apply here apply View all jobs

Service Operations Analyst

Why join us?

  • Expand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech industry.
  • Enjoy our perks: When you join the crash you’ll have an array of benefits, to help you achieve the best work-life balance.
  • Get your perfect match: Our recruiters do their best to get the best position for you, whether in terms of working policy (remote, hybrid, on-site) or the company’s culture.
  • Personalized support: With our career coach, we assure that all your needs are being met and you’re being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.

Perks of becoming a Rhino:

  • You’ll get a welcome kit.
  • Opportunities for career progression.
  • Live on the edge with our health insurance.
  • Coverflex meal card.
  • Other protocols and special discounts.

For this position, the perfect Rhino should have the following skills:

  • 5+ years of experience as a Service Operations Analyst.
  • Proficiency with core technologies including Windows, Linux, and/or Solaris operating systems, MS SQL or Oracle databases, and Nagios monitoring systems.
  • Practical knowledge of networking and security tools such as Juniper/Cisco equipment, TCP/IP, TCPdump, Nessus, and Snort.
  • Strong incident, problem, and change management skills, with the ability to prioritize and drive fault resolution across multiple concurrent issues.
  • Knowledge of the ITIL framework and its application to service operations processes is a significant advantage.
  • Excellent communication, interpersonal, and organizational skills, with the ability to work effectively both independently and within a cross-functional team.
  • Fluency in Inglês (B2).
  • Availability for Hybrid model, 3 times a week based in Porto.
  • Based in Portugal with Portuguese or EU citizenship, or a valid work permit.

If you're ready to join the crash and become a Rhino, please click here and fill out the form!