TUI

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About company

Incident response manager

Remote

location Lisbon, Porto

date July 3, 2026

types Full-time

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Incident Response Manager

TUI Group is the world’s number one integrated tourism business. The Security Domain is a global team within TUI Technology responsible for leading Information Security risk management across TUI.

As Incident Response Manager within our Security Operations team, you will perform a crucial role in the management and prevention of cyber security indents.

ABOUT THE JOB

  • You'll contribute to the development, maintenance, and assessment of our Cyber Incident Response Plan while developing and implementing procedures related to incident handling.
  • Identifying, analyzing, mitigating, and communicating cyber security incidents, you'll apply problem management to prevent incidents from reoccurring and measure detection and response effectiveness.
  • Collect, analyze, and correlate cyber threat information from multiple sources, producing actionable intelligence for dissemination.
  • Evaluate the resilience of cyber security controls, adopt and develop incident handling testing techniques, and establish reporting procedures.
  • Cooperate with Secure Operation Centres and Computer Security Incident Response Teams, documenting incident handling actions.
  • Work closely with the Cyber Security Operations Lead and key personnel to ensure proper reporting of security incidents.

ABOUT YOU

  • Experience in all technical, functional, and operational aspects of cyber security incident handling in an enterprise environment.
  • Ability to collect, analyze, and correlate cyber threat information.
  • Strong knowledge of cyber incident handling standards and Secure Operation Centres platform technology.
  • Management skills for incident records, report writing, and presentation.
  • Excellent communication skills, both written and verbal.
  • Solid understanding of cyber threats, Cyber Kill Chain, Attack and Defend Frameworks.

ABOUT OUR OFFER

  • Attractive remuneration, discretionary bonus schemes, and generous travel benefits.
  • Flexible working environment with a focus on work-life balance.
  • Access to the TUI Learning Hub for professional development.
  • Opportunities for intercultural collaboration and global projects.
  • Involvement in local charity and sustainability initiatives.