Senior Product Designer, B2B

Senior Product Designer | Viator

About Tripadvisor

Tripadvisor Group connects people to experiences worth sharing and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technologies, and capabilities to connect our global audience with partners through rich content, travel guidance, and bilateral marketplaces for experiences, accommodations, restaurants, and other travel categories. Tripadvisor, Inc.'s subsidiaries (Nasdaq: TRIP) include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The B2B Experience Team

The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve issues for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.

We focus on creating intuitive and reliable experiences that enable our partners to effectively manage their businesses, make informed decisions, and deliver great outcomes for end customers. By closely collaborating with product, engineering, data, and sales teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insights and business impact.

Work Location: Remote in the UK, Poland, or Portugal

This role is a remote position based in Poland or Portugal. Occasional travel to the company's offices as needed.

What You Will Do

Drive Product Strategy and Outcomes

• Assess opportunities and challenges at the pillar level, significantly contributing to strategy and product roadmaps.
• Translate research and data into clear problem definitions, recommendations, and success metrics.
• Constructively challenge assumptions and advocate for customer-centric, evidence-based decision-making.

Deliver High-Quality Design

• Own end-to-end design across multiple areas, from discovery to delivery.
• Plan and conduct user research, synthesizing information into actionable directions.
• Create flows, maps, IA, and prototypes to communicate and test solutions.
• Ensure design quality through collaboration, Design QA, and attention to detail.
• Utilize and contribute to the Design System to ensure consistency and scalability.

Collaborate, Influence, and Guide

• Work closely with product, engineering, marketing, and sales to create alignment and progress.
• Communicate clearly and persuasively, adjusting your approach for different audiences.
• Guide and advocate for helping peers connect our work to customer and business goals.
• Identify and proactively remove obstacles, maintaining momentum without sacrificing quality.

Skills and Experience

• Demonstrated ability to use AI tools to enhance efficiency, quality, and decision-making in daily activities.
• Proven ability to operate effectively with a global mindset.
• Minimum of 5 years of experience in Product Design.
• Experience in marketplaces is required.
• Thinks strategically and loves being involved in delivering meaningful results.
• Informs decisions with research, data, and customer insights.
• Comfortable dealing with spaces with complex problems and influencing directions.
• Communicates clearly, confidently, and empathetically.
• Embraces feedback, adapts to change, and has a tendency toward progress.
• Cares deeply about creation, quality, and the growth of others.
• Believes that great work comes from curiosity, collaboration, and shared accountability.

What We Offer

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
• 'Work your way' with flexibility to adapt to your lifestyle. Tripadvisor Group takes a friendly approach to remote collaboration among a global team, with the option to meet in-person whenever you wish or as requested by your team.
• Flexible hours. Work-life balance is built into our culture by design. Trust and accountability make everything possible.
• Donation matching. Want to give back? Give more! We match qualified donations annually.
• Tuition assistance. Want to elevate your career? We love to hear that! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel benefits. We believe that travel is personal development, so we provide discounts and more.
• Employee assistance program. We are here for you with resources and programs to help you tackle life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

The traveler comes first

We exist to create value for our client, the traveler. We enable our suppliers and partners to unlock that value. Collective behaviors and perceptions drive us.

Execution is our advantage

We act swiftly, experiment, learn from failures, iterate, and improve tomorrow’s solutions in every aspect of our business. Our execution is agile, data-driven, prioritized, and built to scale. We assume no problem is someone else's and finish what can be done today, knowing that tomorrow will bring new challenges.

We succeed together

The best outcomes are driven by empathetic, humble, and diverse subject matter experts working toward common goals. We collaborate tirelessly, challenge assumptions, provide actionable feedback, and prepare each other for success through empowered teams with a clear charter. We take transparent accountability for our growth, both individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation during the application or recruitment process, please contact the individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have more questions about careers at Tripadvisor, email us at recruitment@tripadvisor.com. We have all the answers!