Ecosystem coordinator (tshwane & ekurhuleni)

Sobre a vaga

The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first-line non-technical questions they may have. You and your team will also visit ecosystems across the district to do regular in-person checkups with actors.

O que vais fazer

• Responding to questions asked by actors across ecosystems via phone, internet and other sources
• Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues
• Coordinating activities with other field teams to ensure work runs smoothly and effectively
• Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in
• Mapping and setting up new Tiko ecosystems and finding and contracting all new actors

O que é pedido

• You are currently based in Ekurhuleni or Tshwane (mandatory)
• A degree or relevant working experience in a similar field
• Experience in Mental Health, HIV, and Sexual Reproductive Health (SRH) programming, whether in clinical or program settings
• 3 - 4 years of working experience in a similar area
• You are approachable and work well in a team
• You are fluent in English (mandatory) and another local language
• You are tech-savvy and proficient in mobile, messaging and the use of applications
• You have brilliant interpersonal skills and can work well in a team
• You're a problem solver, who has the ability to innovate and improve the way that work is done

Valorizado

• Salesforce experience is a plus

O que é oferecido

• The gross salary range per month for this position is R40,158 - R50,197
• Medical insurance with Discovery
• Retirement fund - 5% of gross is paid by Tiko
• Accident / Life insurance with Momentum
• Commuting allowance - R250 per month
• Airtime / internet for work purposes - R750 per month
• A personal development budget of €500 per year to invest in your professional growth
• Unlimited holiday days to use as you see fit
• The opportunity to shape a growing, impactful product and leave your mark on how we work

Processo de entrevista

1. Screening call with a Global Recruiter
2. Interview with the technical team (discussion about professional experience, technology stacks, etc.)
3. Assessment
4. Technical interview with the team Feedback will be given in around 1 week
5. Offer
6. Reference check