PrimeIT

Suporte de aplicativos

  • New · 2 days ago
  • Remote · Lisbon
  • Full-time
  • 24k-30k EUR
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Job at a glance

Location
Lisbon
Work setup
Remote
Contract
Full-time
Salary
24k-30k EUR
Posted
This week

Description

Sobre a vaga

We are looking for an Application Production Support Engineer to provide application support to the Securities Services – Payment Processing area, supporting business operations. The role involves understanding business workflows and providing IT support according to operational needs.

O que vais fazer

  • Provide application support to the Securities Services – Payment Processing area, supporting business operations
  • Understand business workflows and provide IT support according to operational needs
  • Monitor, manage and follow up on incidents, tickets and service requests
  • Investigate underlying issues, analyse patch fixes and releases, and identify recurring or systemic problems
  • Develop scripts and automate repetitive and procedure-oriented tasks
  • Keep stakeholders and team members updated on incidents and ongoing activities
  • Document solutions, share knowledge and support the training and onboarding of team members
  • Ensure adequate shift coverage, including occasional weekend and holiday shifts on a rotational basis

O que é pedido

  • Experience in Application Production Support
  • Mandatory knowledge of Oracle SQL and good scripting skills
  • Good knowledge of networking, Windows and Linux environments
  • Experience with Ansible and DevOps practices
  • English fluency
  • Level of Experience: Mid (3 to 6 years)

Valorizado

  • Understanding of ITIL principles (plus)

O que é oferecido

  • Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits

Benefícios e vantagens (8)

  • Apoio educação / infância
  • Comida, fruta e bebida
  • Escolha sistema operativo / hardware
  • Flexibilidade de horário
  • Jogos no escritório
  • Programa de descontos
  • Seguro de saúde
  • Suporte psicológico
  • Linux
  • SQL
  • Oracle Database
  • Ansible

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