PrimeIT

PrimeIT is a reference company with 19 international offices and 2 Talent Hubs (Vietnam and Brazil), focused on IT, Telecommunications, and Engineering services. With 18 years of experience, we specialize in Team Extension, Team-as-a-Service, Managed Services, Custom Software Development, and Nearshore, and we have over 2,360 professionals working on national and international projects.
About company

Api expert

Remote

location Lisbon

date August 23, 2026

types Full-time

wage 24k-30k EUR

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Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 2,360 employees. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind.

We are looking for a API Expert!

Location: Lisbon

Level of Experience: Mid (3 to 6 years)

  • Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits

Responsibilities

  • Provide L2 operational support for the MuleSoft platform, ensuring service continuity and SLA compliance.
  • Investigate, troubleshoot, and resolve incidents by analyzing logs and escalating complex issues when required.
  • Support deployments, releases, change implementations, and operational activities, including executing runbooks and recovery procedures.
  • Create and maintain operational documentation, knowledge base articles, root cause analyses, and automation scripts for repetitive tasks.
  • Lead production support meetings, track operational actions through completion, and drive continuous platform improvements.

Skills

  • Experience with MuleSoft platform administration and operations (not API development), including Flex Gateway, Terraform, and OpenShift.
  • Knowledge of GitHub, Argo CI/CD, AWS, Azure, and authentication/authorization standards (OAuth, OpenID).
  • Strong understanding of ITIL processes, incident management, troubleshooting, and operational support.
  • Experience with Linux, ServiceNow, Postman, SOAPUI, XML/JSON, and networking concepts (Load Balancers, Firewalls, Virtual IPs).
  • Strong analytical, problem-solving, automation, and communication skills in international environments.
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting