Mind Source

Mind Source is an organization specialized in Consulting Projects and IT Outsourcing with over 15 years of experience. We are a team of consultants with deep knowledge of the Business and Technology realities we operate in, focusing on delivering services and technological solutions that meet emerging market needs.

About company

IT Support/Workplace

On-site

location Lisbon

date September 9, 2026

types Full-time

Apply here apply

View all jobs

With over 19 years of experience, we are a team specializing in consulting projects across various IT domains (Business Insights, Web & Mobile Apps, Project & Program Leadership, and Product Strategy & Development).

We strive daily to be one of the best companies to work for; we have been recognized by Great Place to Work, ranking 1st among companies with 100 to 500 employees and earning top honors in the Leadership category. We stand out for our positive talent management practices and the high level of commitment shown by our team.

Mind Source is strengthening its Infrastructure Team by recruiting an IT Support/Workplace specialist.

Profile

Degree in Computer Engineering, Information Systems, or a related field.
Minimum of 5 years of experience in Client Engineering or IT Workplace Management.
Experience working in international and multicultural environments.
Strong troubleshooting and problem-solving skills.
Ability to work effectively under pressure and manage multiple priorities.
Proactive, autonomous, and solution-oriented mindset.
Fluent in spoken and written English.

Requirements

Solid experience managing and configuring Windows-based workplace environments.
Strong knowledge of SCCM, Microsoft Intune, Active Directory, Microsoft Entra ID, and Group Policy Management.
Experience managing the lifecycle of workplace devices from major vendors such as Dell, HP, and Lenovo.
Hands-on experience with software packaging, deployment, and centralized application management.
Experience managing mobile devices (iOS and Android) through MDM/MAM solutions.
Proven experience providing Level 2 and Level 3 support for workplace-related services and technologies.
Knowledge of endpoint security technologies and workstation hardening best practices.
Experience supporting collaboration platforms, including Microsoft Teams Rooms and meeting room technologies.
Knowledge of enterprise printing environments and print management solutions.
Good understanding of networking technologies, including LAN, Wi-Fi, Bluetooth, Miracast, and related connectivity solutions.
Experience producing technical and end-user documentation.

Note: Only candidates residing in the Lisbon Metropolitan Area will be considered.

We are an IT and Business Transformation consultancy company, delivering value through data, digital solutions and strategic leadership.