Customer Management Manager

We are talent, creativity, irreverence, innovation, technology. We are MEO, MEO Empresas, MEO Energia, SAPO, MOCHE, UZO, Altice Labs, MEO Wholesale Solutions, Fundação MEO and MEO Health Care.

🚀 How you can create impact:

• Maximize sales in the Commercial and Enterprise segments - Industry and Logistics, accelerating results and elevating commercial impact;
• Continuously and consultatively manage and monitor clients in the Commercial and Enterprise segments - Industry and Logistics, identifying needs, proposing new solutions, and supporting their digital evolution;
• Manage the entire sales cycle in identifying needs, preparing proposals, negotiating, and closing deals, ensuring a smooth experience until contractualization;
• Ensure integrated management of provisioning and installation activities, promoting timely and quality delivery to clients;
• Coordinate with internal areas the operational quality in customer service, billing, and collection processes associated with the client portfolio.

👉 What makes your application ideal:

Technical Skills:

• Higher Education in Management, Engineering, Economics or similar;
• Experience in the ICT (Information and Communication Technology) and Telecommunications Market;
• Experience in Business Analysis, including process mapping, requirements analysis, and interaction with different stakeholders;
• Experience in consultative selling, acting as a partner to the client in defining the best solution;
• Negotiation skills for commercial proposals to maximize impact and close business opportunities

Behavioral Skills:

• Ability to influence different stakeholders, ensuring alignment, adherence, and convergence in strategic decisions;
• Clear, structured communication skills aimed at high-level stakeholders, ensuring alignment and effectiveness;
• Proactive attitude and orientation towards anticipating specific client needs. Effective emotional management in pressure and change contexts;
• Flexibility and ability to adapt to dynamic and constantly evolving contexts.

🤝 What we offer you:

• Integration into a reference company and market leader
• Collaborative, dynamic, and results-oriented environment
• Opportunity for ongoing training and development
• Hybrid work model
• Vehicle
• Variable component
• 24 days of annual vacation + working day before Christmas + birthday day
• Other benefits: Health plan, Telecommunications plan, and MEO Energy, up to 6 days per year for volunteering, support for studies, and summer camps for employees' children, partnerships, and benefits.
• Work location: Porto

👉 Learn more about the MEO team:

We are the team that is where the action happens. In the Commercial and Enterprise area, we work directly with the biggest companies in the market, driving growth, creating opportunities, and accelerating decisions. We operate with energy, boldness, and a consultative approach that transforms complex challenges into high-impact solutions. We are always close to the client — listening, anticipating, surprising. Here we do not wait for the future: we create it. Every day is an opportunity to innovate, achieve, and make our mark in business and the market.

Do you accept this challenge? We are waiting for you.