Luza Tecnologia

A company integrated into the Cronos Group, with over 500 companies, 7,500 employees, 10,000 clients, and offices in 10 countries, this organization is a catalyst in translating new technologies into business solutions, always in close collaboration with the client. Luza specializes in Microsoft Modern Workplace, Dynamics 365, Azure, and Power Platform.
About company

Operations engineer

Remote

location Lisbon

date October 18, 2026

types Full-time

Sobre a vaga

Luza is looking for an Operations Engineer to work together with expert teams on projects of large magnitude and intensity. The role involves ensuring the operability and availability of production solutions as L2 Support and acting as a technical integrator, supporting the implementation of solutions and DevOps best practices.

O que vais fazer
  • Ensure the operability and availability of production solutions as L2 Support
  • Monitor and manage batch processes and production activities using Control-M
  • Handle and resolve production incidents, including batch and file transfer issues
  • Perform operational activities such as deployments, restarts, disaster recovery and resource management
  • Monitor applications and infrastructure using Dynatrace and other monitoring tools
  • Provide technical support to application teams and coordinate incident escalations
  • Participate in releases, changes and continuous improvement activities
  • Optimise processing chains and improve operational performance
  • Maintain operational procedures and technical documentation
  • Produce availability and performance reports
  • Act as a technical integrator, supporting the implementation of solutions and DevOps best practices
  • Hybrid work model
O que é pedido
  • Experienced in Operations / Production Support roles
  • Strong knowledge of Windows and Linux environments
  • Experience with Control-M for batch scheduling, monitoring and incident management
  • Knowledge of Tomcat / Apache and application deployment
  • Experience with CFT / Connect Express for file transfers
  • Knowledge of Public Cloud environments, preferably AWS or GCP
  • Knowledge of Kubernetes and ArgoCD
  • Experience with Dynatrace for application and infrastructure monitoring
  • Knowledge of ServiceNow or similar IT Service Management tools
  • Good knowledge of ITIL V4 and Agile methodologies
  • English – B1 minimum
  • Strong communication, reporting and problem-solving skills
  • Proactive, rigorous and service-oriented mindset
Valorizado
  • French is a plus
O que é oferecido
  • Wage according to candidate's professional experience
  • Remote Work whenever possible
  • Delivery of work equipment adjusted to the performance of functions
  • Benefits plan
  • And others

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.

Benefícios e vantagens (8)

  • Apoio ao home-office
  • Cantina
  • Comida, fruta e bebida
  • Flexibilidade de horário
  • Ginásio & atividades desportivas
  • Prémios de performance
  • Seguro de saúde
  • Suporte psicológico

Valores e cultura (8)

  • Ambiente corporativo
  • Amigos fora do trabalho
  • Depende do projeto / equipa
  • Igualdade de género
  • Incentivo à criatividade & inovação
  • Membros impressionantes na equipa
  • Onboarding técnico
  • Piercing e tatuagens