Luza Tecnologia

A company integrated into the Cronos Group, with over 500 companies, 7,500 employees, 10,000 clients, and offices in 10 countries, this organization is a catalyst in translating new technologies into business solutions, always in close collaboration with the client. Luza specializes in Microsoft Modern Workplace, Dynamics 365, Azure, and Power Platform.
About company

Application support engineer

Remote

Remote IT jobs in Portugal →

location Lisbon

date October 18, 2026

types Full-time

Apply here apply View all jobs

Sobre a vaga

Ensure the operability and availability of production solutions as L2 Support. You will monitor and manage batch processing, investigate production incidents, and act as a technical integrator ensuring compliance with DevOps standards. Work together with expert teams on projects of large magnitude.

O que vais fazer
  • Ensure the operability and availability of production solutions as L2 Support
  • Monitor and manage batch processing and production activities using Control-M
  • Investigate and resolve production incidents, including application, batch and file transfer issues
  • Perform operational activities such as deployments, restarts, disaster recovery and resource management
  • Monitor applications and infrastructure using Dynatrace and other monitoring tools
  • Provide technical support to application and technical teams and coordinate escalations when required
  • Participate in releases, changes and continuous improvement initiatives
  • Optimise processing chains and improve operational performance
  • Maintain operational procedures and technical documentation
  • Produce operational and performance reports and ensure effective communication with stakeholders
  • Act as a technical integrator, ensuring compliance with DevOps best practices and standards
  • Hybrid work model
O que é pedido
  • Senior-level experience in Application Support / Production Support
  • Strong knowledge of Open environments – Windows & Linux
  • Experience with Control-M for batch scheduling, monitoring and incident management
  • Knowledge of Tomcat / Apache and application deployment
  • Experience with CFT / Connect Express for file transfers
  • Knowledge of Public Cloud environments, preferably AWS or GCP
  • Experience with Kubernetes and ArgoCD
  • Experience with Dynatrace for application and infrastructure monitoring
  • Knowledge of ServiceNow or similar IT Service Management tools
  • Good knowledge of ITIL V4 and Agile methodologies
  • English – B1 minimum
  • Strong communication, reporting and stakeholder management skills
  • Proactive, rigorous and service-oriented mindset
Valorizado
  • French – A1/B1 is a plus
O que é oferecido
  • Wage according to candidate's professional experience
  • Remote Work whenever possible
  • Delivery of work equipment adjusted to the performance of functions
  • Benefits plan
  • And others

Benefícios e vantagens (8)

  • Apoio ao home-office
  • Cantina
  • Comida, fruta e bebida
  • Flexibilidade de horário
  • Ginásio & atividades desportivas
  • Prémios de performance
  • Seguro de saúde
  • Suporte psicológico

Valores e cultura (8)

  • Ambiente corporativo
  • Amigos fora do trabalho
  • Depende do projeto / equipa
  • Igualdade de género
  • Incentivo à criatividade & inovação
  • Membros impressionantes na equipa
  • Onboarding técnico
  • Piercing e tatuagens
hashtag Similar jobs