Mid QA Analyst Salesforce

We are looking for a QA Analyst Salesforce in Lisbon who's eager to embark on an exciting new opportunity! Apply here https://form.typeform.com/to/PYqxT8NO?opportunity=Sara%20Norberto&channel=ITJobs

About KWAN

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What is this challenge about:

• Execute functional, integration, end-to-end, regression, API, and data validation testing across Salesforce Sales Cloud and connected systems.
• Validate Salesforce business processes, including Lead, Opportunity, Account, and Contact management workflows.
• Test sales processes, stage progression, automated workflows, validation rules, Lightning components, and Apex-triggered logic.
• Validate integrations between Salesforce and external platforms, including ERP systems, MuleSoft, Gorilla, data platforms, and communication services.
• Perform API testing using Postman, validating requests, responses, and data consistency across systems.
• Test asynchronous and event-driven processes to ensure reliability and business continuity.
• Create, maintain, and execute test plans, test cases, test scenarios, and regression test suites.
• Manage test data, including customer, contract, meter, tariff, billing, and account datasets.
• Support User Acceptance Testing (UAT), sprint demonstrations, and release validation activities.
• Participate actively in Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, and retrospectives.
• Identify, document, prioritize, and track defects, ensuring clear reproduction steps, supporting evidence, and impact assessment.
• Retest resolved defects and validate potential regression impacts.
• Monitor application quality and promote continuous improvement of QA processes and testing practices.
• Collaborate closely with Product Owners, Developers, Business Analysts, and business stakeholders to ensure high-quality product delivery.

Does it sound exciting? Apply now! https://form.typeform.com/to/PYqxT8NO?opportunity=Sara%20Norberto&channel=ITJobs

What we are looking for:

• +3 years of experience as a QA Analyst or QA Engineer working with Salesforce Sales Cloud environments.
• Strong understanding of Salesforce Sales Cloud functionality.
• Experience testing Salesforce integrations with external systems and APIs.
• Strong API testing experience using Postman or similar tools.
• Experience validating data consistency across multiple systems and platforms.
• Knowledge of SOQL for data validation and troubleshooting.
• Experience performing: Functional Testing; Integration Testing; End-to-End Testing; Regression Testing; API Testing; Data Validation Testing; Basic Performance Testing.
• Familiarity with Agile methodologies and continuous testing practices.
• Experience using Jira, Confluence, SharePoint, Squash, BrowserStack, and Matomo (or similar analytics platforms).
• Strong analytical and problem-solving skills.
• Living in Lisbon (Hybrid role).
• Fluent level of English and Portuguese.

Do you meet most of the position requirements? Then grab this opportunity and apply now! https://form.typeform.com/to/PYqxT8NO?opportunity=Sara%20Norberto&channel=ITJobs

What we offer

• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
• A relocation package and visa sponsorship for all our international hires.

Some Words From Our Colleagues

“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.” - Luis Caldeira, DevOps @ KWAN

Grab this opportunity, apply now! https://form.typeform.com/to/PYqxT8NO?opportunity=Sara%20Norberto&channel=ITJobs

Contacts and Address

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Avenida Duque de Ávila, 46 - 3ºA 1050 - 083 Lisboa