It delivery manager (financial services)

IT Delivery Manager (Financial Services)

About KLx

KLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines. Our mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon.

About Responsibilities

• Lead up to 30 team members in the Financial Pole in Portugal.
• Oversee capacity planning and resource allocation.
• Manage activity scheduling and delivery timelines.
• Produce regular activity reports for Crédit Agricole Group stakeholders.
• Align application delivery with the evolving needs of Crédit Agricole Leasing & Factoring partner.
• Propose and implement new solutions to reinforce KLx’s positioning.
• Support development teams in projects and daily application delivery.
• Facilitate collaboration between Crédit Agricole business stakeholders and technical teams.
• Identify, assess, and mitigate risks and issues in design, coding, testing, and deployment.
• Promote best practices in the software development lifecycle (SDLC) to ensure quality and reliability.

About You

• Degree in Computer Science, Information Systems, or a related field.
• 7+ years managing application development teams or large-scale software delivery projects.
• Background in banking, leasing, or insurance environments and awareness of cybersecurity, compliance, and regulatory requirements in financial services is a strong plus.
• Strong knowledge of the software development lifecycle (SDLC), Agile/DevOps practices, and CI/CD pipelines.
• Excellent communication and stakeholder management.
• Strong leadership, coaching, and mentoring abilities.
• Adaptability and problem-solving mindset in multicultural environments.
• English and French advanced.

What We Offer

• Competitive Salary + Bonus + Flex Benefits + Health Insurance.
• Hybrid working model, allowing you to combine onsite and offsite work.
• Open Space with a lovely location next to Tejo, 5 minutes’ walk from Metro and Train Station, 15 minutes’ drive from Humberto Delgado’s airport.
• Canteen facilities (Breakfast + Lunch).
• Parking upon request (option to charge electrical cars).
• Free coffee, hot chocolate, and fruits.
• Training (Hard and Soft Skills).
• International environment with more than 15 nationalities.
• A people-oriented and friendly working environment.
• Seniority level: Director
• Employment type: Full-time
• Job function: Management and Information Technology
• Industries: IT Services and IT Consulting, Banking, and Financial Services