Successfactors consultant (ec)

Sobre a vaga

As the SuccessFactors (EC), you will lead and oversee the operational support, optimization, and continuous improvement of our SAP SuccessFactors Employee Central platform across global regions. This role will be responsible for managing the EC module end-to-end, including global ticket resolution, system health checks, and process optimization.

O que vais fazer

• Provide expert-level support for the ongoing operation of EC systems, ensuring smooth system functionality and addressing any issues or optimization opportunities
• Lead and coordinate the resolution of global EC support tickets in alignment with SLAs and business priorities
• Collaborate with business and IT teams to execute project plans for EC implementations and system enhancements across multiple countries
• Oversee the development and optimization of EC processes to meet global and regional needs
• Lead and mentor a team of EC specialists, providing guidance, training, and support to ensure the successful execution of both implementation projects and ongoing support tasks
• Foster a collaborative environment, developing team capabilities to handle both complex global HR system challenges and provide effective post-implementation support
• Identify opportunities to improve system efficiency, scalability, and user satisfaction within Employee Central, ensuring it meets both global and regional requirements
• Ensure that EC processes and support practices align with best practices, continuously enhancing system performance and user experience
• Evaluate the impact of new releases and features on Employee Central
• Lead regression testing for new system features, ensuring that no disruptions occur in current processes and functionalities
• Ensure comprehensive documentation is maintained for both global EC implementations and ongoing system enhancements and system configurations
• Share knowledge across teams to foster a culture of continuous improvement and effective issue resolution

O que é pedido

• At least 5 years of experience in SuccessFactors Employee Central, with experience in both global design/implementation and ongoing system support
• Proven experience managing global EC projects, from initial implementation to ongoing system management and enhancements
• Strong understanding of Hire-to-Retire and EC Time Management processes
• SAP Certified Application Associate in SuccessFactors Employee Central and EC Time Off
• In-depth knowledge of SuccessFactors Employee Central, EC Time
• Experience with tools like Jira, Confluence, WebEx, Teams, and SharePoint
• Strong leadership capabilities with a track record of managing and mentoring teams to achieve both implementation and support goals
• Passionate about developing teams and fostering a collaborative, high-performance environment
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels
• Strong verbal and written communication skills in English

Valorizado

• Familiarity with PMGM (Performance & Goals) is preferable but not mandatory

O que é oferecido

• Permanent contract
• Competitive compensation package based on your experience, including private health insurance
• 22 days of annual leave + 3 additional company days to recharge
• Flexible working hours and a hybrid model that supports balance and collaboration
• Continuous learning opportunities (technical and behavioural development) to support your growth
• Modern, well-equipped office in the heart of Porto
• Free parking for your convenience
• Access to ISS Tech Communities to connect, learn and share knowledge
• Free access to the company gym to support your wellbeing
• Snacks and drinks available at the office

Investimento de tempo

2 h 46 min investimento de tempo em entrevistas

Processo de entrevista

Processo de entrevista: primeira entrevista com a equipa de talent acquisition (validação do fit cultural do candidato, assim como o seu background profissional). Entrevista técnica com o tech hiring manager e outro entrevistador, café com a equipa, proposta. Duração média do processo de recrutamento: 4 semanas.

Quanto paga este cargo

Ainda não há salários reportados suficientes para comparar este cargo.

Benefícios e vantagens

• Bandas, teatro, pintura ...
• Comida, fruta e bebida
• Dias extra
• Estacionamento gratuito ou condições especiais
• Ginásio & atividades desportivas
• Jogos no escritório
• Mais de 22 dias de férias
• Seguro de saúde

Valores e cultura

• Ambiente internacional
• Códigos de alta qualidade
• Híbrido
• Igualdade racial
• LGBTQ+ friendly
• Membros impressionantes na equipa
• Tecnologias de ponta