
Intermedia
Intermedia is a cloud communications company that helps over 130,000 businesses connect better - through voice, video conferencing, chat, contact center, business email, productivity, file sharing and backup, security, and archiving.
About company
October 18, 2026
Full-time
Sobre a vaga
Intermedia is looking for a Manager, Software Development to join our engineering team. You will lead a team of software engineers responsible for building services that transform data into actionable insights. You will be accountable for the team's people, execution, engineering quality, and delivery while partnering with Product, AI/ML, Data, and DevOps teams.
O que vais fazer
- Lead and develop a team of software engineers
- Own the team's execution across the software development lifecycle, from requirements and technical design through development, testing, deployment, and ongoing production support
- Partner with Product, AI/ML, Data, and business stakeholders to translate product strategy and customer needs into clear engineering priorities and deliverables
- Work with technical leaders and engineers to establish sound architecture and engineering approaches for scalable backend services, APIs and data processing
- Drive predictable delivery by establishing clear priorities, managing dependencies, identifying risks, and removing obstacles that impact team execution
- Ensure solutions meet appropriate standards for quality, scalability, reliability, performance, security, observability, and maintainability
- Establish and reinforce strong software engineering practices, including code reviews, automated testing, CI/CD, documentation, monitoring, and production readiness
- Foster effective collaboration between software engineers, AI/ML engineers, data engineers, product managers, and other technical teams
- Ensure that our services are integrated effectively into production products and customer experiences
- Monitor team and system performance, identify opportunities for improvement, and drive continuous improvement in engineering effectiveness and operational reliability
- Establish clear goals and expectations for team members and provide regular coaching, feedback, and performance management
- Support the professional development and career growth of engineers through ongoing coaching, development planning, and meaningful opportunities to expand their skills
- Recruit, interview, onboard, and retain high-performing engineering talent
- Build an inclusive, accountable team culture that encourages ownership, collaboration, experimentation, and continuous learning
- Help the team navigate ambiguity and rapidly evolving technologies while maintaining disciplined engineering and delivery practices
- Stay current with emerging developments in AI, analytics, data platforms, and software engineering and help determine where new technologies can meaningfully improve Intermedia's products or engineering practices
O que é pedido
- While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience
- 8+ years of professional software development experience, including experience leading or managing software engineers
- Demonstrated experience leading engineering teams responsible for developing and operating production software
- Strong technical foundation in backend software development, APIs, distributed systems, cloud architectures, and modern software engineering practices
- Experience managing software development through the full lifecycle, including planning, design, development, testing, deployment, and production operations
- Demonstrated ability to manage priorities, dependencies, risks, and delivery across complex technical initiatives
- Experience setting goals, providing feedback, coaching engineers, and supporting individual performance and career development
- Experience recruiting, interviewing, and onboarding software engineering talent
- Ability to partner effectively with Product Management and translate product and business objectives into engineering plans
- Strong understanding of software quality, testing, CI/CD, observability, reliability, and operational excellence
- Working knowledge of cloud platforms such as AWS or Azure and modern cloud-based application architectures
- Strong problem-solving and decision-making skills with the ability to balance technical quality, delivery speed, customer needs, and business priorities
- Excellent communication, presentation, and interpersonal skills with the ability to work effectively across technical and non-technical teams
- Experience working with Agile development methodologies and frameworks
O que é oferecido
- While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro
- This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork
Valores e cultura
- Ambiente internacional
- Equipa com senioridade elevada
- Full remote
- Igualdade de género
- Igualdade racial
- Incentivo à criatividade & inovação
- Membros impressionantes na equipa
- Tecnologias de ponta