It security operations and governance analyst | mid

Sobre a vaga

We are looking for an IT Governance and Vendor Management Analyst to support a financial sector organization in Lisbon, within a hybrid working model. This role focuses on IT budget control, supplier contract management, service performance monitoring and governance practices.

O que vais fazer

• Support the preparation, monitoring and analysis of the IT budget, covering CAPEX, OPEX, annual planning, forecasts and variance analysis
• Monitor IT service costs and consumption, identifying optimization opportunities and supporting compliance with approved budgets
• Manage the lifecycle of IT supplier contracts, including onboarding, renewals, amendments and termination activities
• Follow supplier performance, service levels and SLA compliance, supporting the application of service credits or contractual measures when applicable
• Validate supplier invoicing and ensure alignment with active contracts, approved services and budget references
• Support the definition, implementation and maintenance of IT Governance practices, including policies, procedures, roles and responsibilities
• Contribute to regulatory and normative compliance activities related to IT, outsourcing and third-party risk, supporting internal and external audits
• Prepare KPIs, dashboards and regular reporting on IT budget, supplier contracts and governance topics to support decision-making
• Identify opportunities to improve budget management, contract control and governance processes

O que é pedido

• Minimum of 3 years of experience in IT-related roles, with exposure to budget management, contract management or IT Governance
• Experience working in critical environments, preferably within the financial sector
• Good analytical skills, with the ability to organize information, prioritize activities and support data-driven decisions
• Strong sense of responsibility, initiative and commitment to delivery
• Clear communication skills, with the ability to interact with both technical and business stakeholders
• Adaptability to dynamic contexts, with a solution-oriented and collaborative mindset
• Ability to manage priorities and work effectively under deadlines
• IT budget management, including CAPEX, OPEX, forecasting and variance analysis
• Supplier and contract management in IT environments
• IT Governance practices, policies, procedures, roles and responsibilities
• SLA monitoring, service performance analysis and supplier reporting
• Regulatory and normative compliance related to IT, outsourcing and third-party risk
• KPI definition, reporting and management information for decision support
• IT risk and third-party risk management concepts

Valorizado

• Knowledge of IT Governance and service management frameworks such as COBIT or ITIL
• Familiarity with DORA and EBA outsourcing guidelines
• Previous experience in the financial sector or other regulated environments

O que é oferecido

• Private health insurance from your first day, with optional family extension
• Confidential mental health support through TEAM 24, including psychological support, content and live sessions
• Continuous learning and certification support throughout your journey, with structured growth and long-term capability development
• Flexibility whenever the role and context allow it, supporting sustainable delivery and daily balance
• Childcare vouchers and practical support measures designed to help balance personal and professional life
• Team moments, shared milestones and leadership presence when it matters most
• Upskilling opportunities in quality management, information security, AI governance and cybersecurity best practices, aligned with relevant role contexts