Delivery manager | lead

Job criteria

ABOUT THE OPPORTUNITY

We are looking for a Delivery Manager to support a financial services environment, ensuring reliable delivery, operational continuity and effective coordination across platform operations, migration and application transition activities.

WHAT YOU WILL DO

• Build and maintain delivery plans based on priorities, capacity, risks, dependencies and operational constraints.
• Coordinate engineering, quality assurance, support, infrastructure, web, backend and mobile teams across distributed locations.
• Monitor delivery commitments, milestones, blockers, corrective actions and escalation points.
• Facilitate Agile ceremonies and support accurate tracking, documentation and reporting.
• Coordinate releases, production deployments, go/no-go decisions and post-release follow-up.
• Lead operational incident coordination, root-cause analysis and preventive action follow-up.
• Manage operational delivery and RUN activities for an existing platform.
• Coordinate migration, legacy support and application decommissioning activities.
• Provide clear delivery reporting and escalate risks or decisions requiring management attention.
• Support continuous improvement across delivery practices, RUN processes, documentation and team collaboration.

WHAT WE ARE LOOKING FOR

• Proven experience in IT delivery management, technical project management or a similar coordination role.
• Experience working with software engineering teams in Agile delivery environments.
• Strong understanding of delivery planning, risk management, incident management and production release coordination.
• Ability to coordinate multiple teams and stakeholders across a distributed organization.
• Strong communication, organization and problem-solving skills.
• Ability to challenge unrealistic commitments, clarify priorities and escalate risks early.
• Professional working proficiency in French and English.
• Responsible, collaborative and solution-oriented approach to delivery and operational continuity.

TECHNICAL SKILLS

• Agile delivery methodologies
• Jira
• Confluence
• Delivery planning
• Risk management
• Incident management
• Production release management
• Root-cause analysis
• Application migration
• Application decommissioning
• RUN and operational support practices

NICE TO HAVE

• Experience in payments, banking or fintech environments.
• Experience supporting platform migration, legacy application support or system decommissioning initiatives.

COMPENSATION TRANSPARENCY

Base salary range: EUR 22 000 - EUR 34 000 gross/year

Total compensation: up to EUR 75 000/year

The salary range is based on objective and gender-neutral criteria, including required competencies, professional experience, level of responsibility and role requirements. Final compensation will be determined according to the candidate's profile and position requirements.

WHAT WE OFFER

• Private health insurance from day one, with no waiting periods and optional family extension.
• Confidential mental health support through our wellbeing partner, including psychological support, content and live sessions.
• Continuous training and certification support throughout your journey, with structured development and long-term capability building.
• Flexibility whenever the role and context allow it, supporting balance across different life stages.
• Childcare vouchers and practical support measures designed to help balance personal and professional life.
• Team moments, shared milestones and leadership presence when it matters most.
• Upskilling opportunities in quality management, information security, AI governance and cybersecurity best practices where relevant to your role.

EQUAL OPPORTUNITY

Hexa is committed to equal opportunity and inclusive recruitment. We value diverse backgrounds, perspectives and experiences, and our practices are aligned with the principles of the Portuguese Diversity Charter.

HEXA LIFE

At Hexa, we are all Builders. You will join a collaborative environment shaped by honesty, mutual support and agility, where people contribute with responsibility, question constructively and help build solutions, projects and professional relationships with quality and intention.