Five9

Five9 is a leading contact center solutions company, bringing the power of cloud innovation to over 3,000 customers worldwide and facilitating billions of call minutes annually. Designed to be reliable, secure, and scalable, the Five9 platform helps contact centers increase productivity, become more agile, drive revenues, and build customer trust and loyalty.
About company

Software engineer ii - backend

Remote

location Porto

date May 27, 2026

types Full-time

Reimagine Where You Work

Five9 is currently seeking a talented individual to join our team. This position offers an exciting opportunity to contribute to our mission of transforming customer engagement.

Responsibilities include, but are not limited to:

  • Developing and executing customer engagement strategies.
  • Collaborating with cross-functional teams to enhance customer experience.
  • Analyzing customer feedback and metrics to guide improvements.

Qualifications for this role include:

  • Bachelor's degree in a related field.
  • Minimum of 2 years experience in customer engagement or a related area.
  • Strong analytical and problem-solving skills.

Required skills include:

  • Excellent communication and interpersonal abilities.
  • Proficiency in data analysis tools and techniques.
  • Ability to work in a fast-paced environment.

Five9 offers a competitive benefits package, including:

  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Generous paid time off and holiday schedule.

Join Five9 and make a difference in the world of customer engagement.