
Feedzai
Feedzai is a market leader in combating financial crime with AI. Our RiskOps platform uses machine learning and big data to prevent and detect financial crimes at some of the largest banks, payment providers, and merchants in the world.
About company Engineering manager - performance & reliability
On-site
October 18, 2026
Full-time
Sobre a vaga
We are looking for an experienced Engineering Manager to lead the Performance & Reliability team. You will build the platform capabilities, tooling, and operational standards that make it easy for teams to ship reliable software. The team exists to raise the bar across all services, processing 10B+ events/month with strict latency and availability requirements.
O que vais fazer
- Team Leadership: Lead and mentor a team of highly skilled Engineers, fostering a culture of technical excellence and continuous growth
- Reliability Ownership: Own the reliability roadmap — identifying, prioritizing, and executing on technical debt that threatens system health. Drive a "you build it, you run it" mindset focused on automation and reducing operational friction
- Performance at Scale: Champion performance profiling, capacity planning, and latency optimization. Ensure the team is proactively addressing bottlenecks before they become incidents
- Incident Culture: Build and improve incident response processes, postmortem practices, and on-call rotations that teams actually respect. Use data (SLOs/SLIs) to measure and improve system health
- Strategic Collaboration: Partner with Product, Engineering, Security, and Customer Success to define, enforce, and evolve engineering best practices. Balance delivery speed with sustainability
- Predictable Delivery: Assess team capacity realistically to ensure consistent delivery of platform commitments. Leverage team members according to seniority and strengths
O que é pedido
- Distributed Systems Expertise: Hands-on experience building and operating distributed systems at scale — you've diagnosed cascading failures, optimized P99 latencies, and designed for fault tolerance and graceful degradation
- Proven Leadership: Extensive experience managing software engineering teams within environments that demand high levels of scalability, reliability, and operational excellence. You drive hiring aligned with execution needs and future roadmap demands
- Cloud & Orchestration: Deep understanding of major cloud providers (AWS, GCP, or Azure), Kubernetes, container ecosystems, and Infrastructure-as-Code practices
- Mission-Critical Mindset: A strong background in performance-sensitive systems where high availability is non-negotiable. You've operated systems with strict SLAs and know what it takes to meet them consistently
- Bar-Raising Drive: You're driven to eliminate entire classes of failures, not just patch symptoms. You bring a passion for reliability that elevates everyone around you
- Candid Mentorship: Proven ability to grow talent by providing candid, continuous feedback aligned with career frameworks, fostering a high-trust and psychologically safe environment
- Strategic Proximity: Ability to remain technically engaged enough to be accountable for architectural quality, security, and reliability decisions, without becoming a bottleneck in day-to-day operations
O que é oferecido
- Flex/Remote work policy
- Annual training budget for each Feedzaian
Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.
Benefícios e vantagens (8)
- Acções da empresa
- Comida, fruta e bebida
- Dias extra
- Flex benefits
- Plafond certificações e conferências
- Prémios de performance
- Seguro de saúde
- Semana 4 dias de trabalho ou horário reduzido
Valores e cultura (9)
- Aberto a open source
- Ambiente de start-up
- Escolha do trabalhador
- Igualdade de género
- Igualdade racial
- Incentivo à criatividade & inovação
- LGBTQ+ friendly
- Membros impressionantes na equipa
- Remote first