Critical Techworks

By combining technology and talent, we are developing the next generation of software systems for the future driving vehicles of the BMW Group. Guided by the principles of Agile Development, we have the freedom to think, drive change, and influence how things are done.
About company

Spectacular ServiceNow Developer

Remote

location Lisbon

date July 30, 2026

types Full-time

We are looking for brilliant and spectacular ServiceNow developers to join our team

At Critical TechWorks, our ServiceNow developers play a crucial role in reshaping enterprise service management. As part of a team that manages one of the largest ServiceNow instances in the world, you will be at the forefront of innovation, creating and maintaining a platform that supports over 300,000 users. This role is perfect for those who enjoy the challenge of using advanced ServiceNow capabilities, thrive in a fast-paced and dynamic environment, and are passionate about making a significant impact in the business technology space.

  • Platform Customization and Maintenance: Develop, customize, and maintain our extensive ServiceNow platform, ensuring it meets the evolving needs of a large user base.
  • Development of Innovative Solutions: Use your deep ServiceNow expertise to develop innovative solutions that push the boundaries of enterprise service management.
  • Cross-functional Collaboration: Work closely with product owners and other team members to understand detailed requirements and translate them into high-quality software solutions.
  • Complex Problem Solving: Utilize exceptional debugging, testing, and troubleshooting skills to navigate and resolve complex technical challenges within the ServiceNow ecosystem.
  • Code Development and Review: Participate in efficient, object-oriented coding, and conduct thorough code reviews to ensure maintainability and efficiency.

This is a Rockstar Developer role, our classic interpretation of a Software Developer.

As the solid foundation of Critical TechWorks, you play a crucial role in designing, developing, building, testing, implementing, and maintaining our product. You can learn more - and check other development vacancies - at this link.

Regardless of what you are working on, here are the technical skills you likely possess:

  • At least 1 year of experience using the ServiceNow platform, including ServiceNow modules and APIs, development practices, and implementation of Custom Apps.
  • Exceptional debugging, testing, and troubleshooting skills.
  • Expertise in efficient, object-oriented, and modular software coding.
  • Experience with object-oriented Java and JavaScript, and working with JavaScript libraries such as Angular/React JS, Bootstrap, jQuery, and Prototype.
  • Good knowledge of AJAX, JSON, XML, SOAP, REST, and associated frameworks.

CTW Daily Kit

  • Embrace agile practices, especially Scrum, leveraging its events to foster a high-performing team.
  • Be multifunctional, developing new skills to enable a team that spans the entire product life cycle.
  • Apply standard engineering practices using tools like version control, IDEs, and dashboards for organized development.
  • Adopt best DevOps practices, including Continuous Integration/Continuous Deployment (CI/CD) pipelines to build, test, and deploy reliable software.
  • Operate software post-implementation, including outside of regular working hours, if necessary (overtime applicable).
  • Occasionally travel abroad to support all phases of product development.
  • Possess excellent communication skills in English, both oral and written. Communication skills in German will be an asset.
  • We value diversity and encourage applications from individuals with diverse experiences and backgrounds. For this position, candidates must already have the legal right to work in Portugal at the time of application.

Who we are

Critical TechWorks seeks a distinct and valuable corporate culture that is truly ours. This means:

  • Growth and Innovation: Be a key player in shaping the future of mobility through innovative ideas.
  • Engineering Excellence: Dive into an environment that values the engineering process, where we create, innovate, lead, and make a tangible impact.
  • Autonomy and Collaboration: Thrive in a culture that combines autonomy with teamwork, contributing to innovative developments.
  • Continuous Learning: Invest in the constant improvement of skills in a dynamic workplace where your contributions impact cutting-edge technology projects.

Join Critical TechWorks on our journey of innovation, excellence, and redefining the future of movement, one product at a time.

Ready to see what your recruitment journey looks like? Discover it here.

Note: Please apply for only one position; our Talent team will review your profile and consider you for all relevant positions.

At Critical Techworks, we are building an inclusive culture that values the diverse perspectives and experiences of our people, regardless of sexual orientation, gender identity, age, color, ethnicity, religion, or disability.

Our recruitment process is flexible and accessible to ensure fairness. If you need adjustments to showcase your skills, please let us know during your application. We will support you with care and confidentiality.

As part of our recruitment process, we may use AI-supported tools to assist in screening and organizing applications. These tools support our recruiters in structuring information but do not make hiring decisions independently. All recruitment decisions are made by qualified human recruiters with full oversight.