Senior observability engineer

Sobre a vaga

This is a Senior Observability & Platform Engineer role focused on designing, building, maintaining, and evolving observability solutions across complex environments. The role combines platform engineering, monitoring and logging strategy, automation, and production support to improve system reliability and operational excellence.

O que vais fazer

• Design, build, maintain, support, and evolve observability solutions and platforms, leveraging technologies such as Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana) and OpenTelemetry
• Drive observability practices and implement monitoring, logging, and tracing solutions across Mainframe, Open Systems, and Container platforms
• Ensure platform performance, data quality, indexing efficiency, retention policies, lifecycle management, and secure access control
• Follow industry trends, emerging technologies, and vendor innovations to continuously enhance the observability ecosystem
• Work closely with development, architecture, infrastructure, and operations teams to embed observability and DevOps practices throughout the software delivery lifecycle
• Establish best practices, governance standards, and monitoring frameworks to ensure operational excellence and compliance
• Coach and mentor team members, promoting observability culture and driving adoption of modern monitoring solutions
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners and Management
• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution

O que é pedido

• University degree in Computer Science, Engineering or comparable technical field
• 5-10 years of hands-on experience in IT environments with a focus on observability, platform engineering, DevOps practices, and production support
• Proven track record in Agile delivery models and incident/release management
• Solid experience in cross-team coordination, stakeholder communication, and effort estimation
• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics)
• Strong hands-on experience with observability and monitoring platforms, including Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana) and OpenTelemetry
• Solid understanding of observability principles, including logs, metrics, traces, golden signals, dashboard design, alerting strategies, and operational monitoring
• Experience supporting and improving highly available production environments through automation, monitoring, and incident management practices
• Hands-on experience with CI/CD and DevOps tools such as Bitbucket, Git, Jenkins, UCD, Ansible, and automated testing frameworks
• Container and cloud technologies, including Docker, Kubernetes, and cloud-native observability concepts
• Experience integrating platforms and services through APIs and automation frameworks
• Basic understanding of security controls, including authentication, RBAC, access management, and audit compliance
• Tools: Jira, Confluence, ServiceNow, MS Office
• Professional English C1 (spoken and written) — mandatory
• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders
• Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude
• Willingness and availability for on-call support and scheduled overtime activities when required
• Lisbon/Portugal-based — hybrid working model (CET alignment required)
• Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal

Valorizado

• Mainframe knowledge is a plus
• Elasticsearch certifications and Microsoft Azure knowledge are considered a strong plus
• French and/or Dutch is a plus
• Experience in regulated environments (e.g., Financial Services) is a strong plus

O que é oferecido

• Health insurance
• Life Insurance and Pension Plan Programs
• Free medical services at the office (Physician, Nutritionist, Psychologist)
• Wellness programs
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health)
• Employee Share Purchase Plan
• Personalized training paths and access to Udemy and Pluralsight Platforms
• Flex-ability program (financial and flexible support for people with disabilities)
• Special banking conditions
• Hybrid working model

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.