Functional analyst - digital channels workforce

O que vais fazer

• Gather and analyse business requirements, translating them into functional specifications, user stories, acceptance criteria and supporting documentation
• Design application and screen flows, define UI requirements and propose functional solutions in collaboration with Product Owners and UX/UI teams
• Define and validate frontend API contracts, BFF interfaces and API orchestration requirements using OpenAPI, Bruno and relevant tools
• Support backlog refinement, estimation, prioritisation and Scrum delivery, ensuring requirements are ready for development
• Assist development and testing teams throughout implementation, providing functional clarification and managing defect follow-up through Jira
• Analyse production issues, perform functional troubleshooting and coordinate resolution across business and technical teams
• Maintain documentation and cross-team alignment through Jira, Confluence, SharePoint and Microsoft Teams
• For senior profiles, mentor junior analysts, coordinate stakeholders and contribute to functional standards and solution decisions

O que é pedido

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Science, Engineering or an equivalent field
• Experience working as a Functional Analyst, according to the relevant seniority level
• Experience working in Agile and Scrum teams
• Experience with enterprise web applications
• Business requirement gathering and detailed functional analysis
• User story definition, work estimation and backlog refinement
• Application flow and screen flow design
• UI feasibility assessment and definition of UI specifications
• Frontend API contract design and OpenAPI concepts
• BFF interface design and API orchestration concepts
• Understanding of frontend and backend interactions
• Understanding of enterprise application landscapes, system integrations and end-to-end application flows
• Support for testing activities and Jira defect follow-up
• Tools such as Jira, Confluence, SharePoint, Microsoft Teams, ServiceNow, Targetprocess, OpenAPI and Bruno
• Professional English at C1 level, spoken and written, is mandatory
• Strong communication skills and the ability to translate business needs into clear functional and technical specifications
• Strong teamwork, proactivity, adaptability and continuous learning mindset
• Customer and business-oriented approach
• Alignment with CET working hours is required
• Lisbon and Portugal-based, following a hybrid working model
• Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal

Valorizado

• Experience in Banking, Financial Services or another regulated environment is considered an advantage
• Experience using AI tools to support analysis activities is valued
• Mendix knowledge is considered an advantage but is not mandatory
• French and/or Dutch are considered an advantage
• Experience in regulated environments, particularly Financial Services, is considered an advantage

O que é oferecido

• Health insurance
• Life Insurance and Pension Plan Programs
• Free medical services at the office (Physician, Nutritionist, Psychologist)
• Wellness programs
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health)
• Employee Share Purchase Plan
• Personalized training paths and access to Udemy and Pluralsight Platforms
• Flex-ability program (financial and flexible support for people with disabilities)
• Special banking conditions
• Hybrid working model

Benefícios e vantagens (7)

• Apoio educação / infância
• Dias extra
• Flex benefits
• Flexibilidade de horário
• Mais de 22 dias de férias
• Prémios de performance
• Seguro de saúde

Valores e cultura (9)

• Ambiente internacional
• Depende do projeto / equipa
• Feedback contínuo e 360º
• Híbrido
• Igualdade de género
• Incentivo à criatividade & inovação
• Metodologias ágeis
• Pessoas portadoras deficiência / incapacidade permanente
• Tecnologias de ponta