ServiceNow Technical Architect

ServiceNow Technical Architect

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Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

Job Description:

We are looking for a ServiceNow Field Service Management (FSM) Architect with strong technical leadership skills and the ability to define, design and govern complex solutions. The ideal candidate will have hands-on experience with the FSM module, including configuration, customization and best-practice implementation. In this role, you will collaborate closely with development teams, guiding them through architectural decisions, reviewing technical deliverables, and ensuring alignment with platform standards. You will also play a key role in customer-facing discussions, translating business requirements into scalable and sustainable ServiceNow architectures. Strong communication skills, proactive problem-solving and the ability to manage stakeholders at multiple levels are essential.

Must-Have:

- More than 7 years of experience in system development or enterprise platforms

- At least 4 years of experience with ServiceNow, including deep expertise in Field Service Management (FSM)

- Proven hands-on experience designing and implementing complex ServiceNow FSM solutions

- Strong technical architecture skills, including solution design, integration patterns, data modelling and platform governance

- Experience leading or mentoring technical teams (developers, admins, analysts)

- Ability to translate business requirements into technical designs and architectural documentation

- Excellent command of the English language (written and spoken)

- Availability to work in a hybrid work model

- Strong interpersonal, communication and client-facing skills

Would be great if you have:

- ServiceNow certifications such as CSA, FSM, CTA or CAD

- Experience with integration frameworks (REST/SOAP), ServiceNow Scoped Apps or CSM

What’s in it for you:

- Continuous Training and Certifications

- GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize

- Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)

- Unique Events

- Welcoming Office (Fruit, Coffee, Pool Table, etc.)

- Competitive Compensation

- Pay for Performance

#TechWithPassion - Fuel your fire, join our tech tribe!

Apply here:

https://grit-solutions.key.work/jobs/opportunity/423

Contacts and address

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