ebankIT has released a new AI-powered conversational banking assistant. The company, based in Porto, Portugal, introduced this innovation at FinovateFall 2025 in New York. This system is meant to go beyond basic chatbots by handling more complex tasks involving transactions and financial advice.
The assistant is built on Microsoft Azure and uses advanced AI technology that follows strict security and regulatory guidelines for the financial industry.
It works around the clock as a personal advisor, helping users with various tasks like making payments, transferring money, and identifying fraudulent activity.
Pedro Azevedo, ebankIT’s Chief Product Officer, explained that this launch meets the increasing need for smart, realistic conversations in banking.
“Customers now expect the same kind of chat experience they get from everyday AI tools,” he said.
This assistant serves both personal and business accounts, offering customized financial guidance and support.
For businesses, it can help with daily banking operations and strategic decisions, such as reviewing financial data and suggesting appropriate products.
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