At Cofidis Portugal, taking care of employees' well-being is a core part of the company's culture, not just a separate policy.
Since 2021, the COFIWell program has organized well-being around four main areas: emotional, physical, professional, and social. Leaders are important in creating an environment of trust, respect, and balance, making well-being a lasting part of how employees experience their work.
Key initiatives include:
- Emotional: Providing mental health support, running campaigns about mental health, and giving managers training to help them deal with emotional challenges.
- Physical: Offering full health insurance, regular health check-ups, vaccination programs, fitness classes, a gym, and an outdoor walking trail.
- Professional: Supporting flexible work schedules, hybrid work options, training opportunities, giving employees more independence, recognizing their achievements, and helping with career growth.
- Social: Encouraging volunteering, teaching financial skills, involving families through programs like CofiKids for after-school activities, and offering summer internships for the children of employees.
Support for parents is a big part of the program, covering everything from pregnancy and parental leave to gradual return to work and extra leave days to help families bond.
Diversity and inclusion are part of everyday work at Cofidis.
The company partners with organizations to help people integrate into society, like Café Joyeux, and runs internal events like Inclusive Month to build a sense of belonging and raise awareness. Cofidis also makes well-being part of the physical environment.
The company follows WELL certification standards, which include areas for teamwork, quiet spaces, leisure areas, a restaurant, and fitness facilities. The company also invites social partners to help build a stronger sense of community and inclusion.
The program keeps improving based on employee feedback, how many people take part, and satisfaction surveys, which average 74%.
COFIWell is reviewed and updated every year using both internal input and comparisons with other companies.
Looking ahead, Cofidis wants to make each person's experience more personal, improve support for mental health, and offer safe and private access to help with emotional, legal, and financial issues.
The company sees well-being as something long-term, deep-rooted, and essential for its sustainability and culture.
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