PrimeIT

A PrimeIT é uma empresa de referência com 19 escritórios internacionais e 2 Talent Hubs (Vietname e Brasil), focada em serviços de TI, Telecomunicações e Engenharia. Com 18 anos de experiência, especializamo-nos em Team Extension, Team-as-a-Service, Managed Services, Desenvolvimento de Software Personalizado e Nearshore, e temos mais de 2.360 profissionais a trabalhar em projetos nacionais e internacionais.
Sobre a empresa

Application support specialist

Remoto

location Lisboa, Porto

date 25 de agosto de 2026

types Full-time

wage 24k-30k EUR

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Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 2,360 employees. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind.

We are looking for a Application Production Support!

Location: Lisbon | Porto

Level of Experience: Mid (3 to 6 years)

Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits

What are we looking for?

  • Responds to users and fixes technical, functional or business logic issues within an application.
  • Implementing monitoring and supervise the application’s technical and functional components.
  • Orchestrating and managing the various releases within the scope.
  • Managing requests for functiona/ technical upgrades.
  • Performing technical integration of applications based on existing products and services, in order to reduce implementation times.
  • Creating and enriching the application document baseline. Maintaining operating procedures.
  • Contributing to the processes belonging to the activity in compliance with requirements and carrying out the necessary remediations.
  • Analysing, measuring and improving the performance of the application’s technical and functional components in order to improve the user experience.

Technical Skills:

  • Strong hands‑on experience with Linux (RHEL 7/8, SLES, Ubuntu) – system administration, troubleshooting, performance tuning, kernel parameters.
  • Proficient in SQL (MySQL, PostgreSQL, Oracle or MS‑SQL) – writing/optimising queries, analysing execution plans, basic DBA tasks (user/role management, backups).
  • Bash / Python (or PowerShell on Windows) – scripting for log parsing, health‑checks, incident remediation.
  • Experience with DevOps:
  • Ansible – playbook authoring, role development, inventory management, integration with CI/CD pipelines.
  • Basic knowledge of Terraform / Helm (optional) for infrastructure provisioning.
  • Cloud environment tech support.
  • Knowledge of Docker and Kubernetes (basic pod debugging, log aggregation).
  • Dynatrace – configuration of agents, custom metrics, dashboard creation, problem detection, root‑cause analysis.
  • Familiarity with Prometheus / Grafana.
  • Understanding of ITIL/ITSM processes (incident, problem, change, release).
  • Experience with ticketing tools (e.g., ServiceNow, JIRA Service Management).

Language Skills:

  • English

We offer our teams:

  • Health insurance and other extra salary benefits;
  • Training and development plan;
  • Opportunities for professional growth and development;
  • Dynamic and collaborative work environment;
  • Possibility of integration into international projects.