Findmore Consulting
Findmore Consulting S.A. is a company specialized in Information Technology and process excellence, including professional services, nearshoring, software development, UX/UI, and Agility. Since 2006, we have contributed to major projects in Portugal and Europe. Today, the Findmore Group has over 500 employees and an annual revenue of over 40 million euros.
Sobre a empresa 
Lisbon
19 de outubro de 2026
Full-time
Sobre a vaga
O que vais fazer
- Develop, maintain and enhance ServiceNow solutions across ITSM and ITOM modules
- Design and implement system integrations using REST and SOAP APIs, supporting reliable data and process flows
- Develop process automation and self-service solutions to improve application support and operational efficiency
- Drive automation initiatives for application support, deployments, monitoring and alerting
- Develop ServiceNow enhancements and custom solutions according to technical and business requirements
- Support ServiceNow platform upgrades, releases and deployment activities
- Coordinate releases across technical and business teams, ensuring deployment readiness and smooth implementation
- Develop support tools, reports and technical documentation to improve operational processes and knowledge sharing
- Troubleshoot complex L3 issues and collaborate with offshore, onsite, IT and business teams to resolve technical problems
O que é pedido
- 3 - 7 years' experience as Tooling Engineer or in a similar role
- Strong experience with ServiceNow ITSM and ITOM
- Experience with ServiceNow platform architecture in multi-module environments
- Strong experience with REST/SOAP APIs and system integrations
- Strong JavaScript skills and experience with Python, SQL and XML
- Experience with Active Directory, Azure AD/Entra ID and LDAP integrations
- Experience with PowerShell and automation technologies such as Ansible and Terraform
- Knowledge of databases and SQL
- Experience with release coordination, deployments and application support
- Good understanding of ITIL processes and service management practices
- Fluent in English
- Ability to simplify complex problems and obtain a workable solution
- Customer focus and service delivery
- Availability to work in EU
Valorizado
- Experience with ServiceNow Orchestration
- Knowledge of Kubernetes and Docker
- Experience with AWS EKS or Azure AKS
- Experience with development tools and code repositories
- ServiceNow certification
- ITIL certification or advanced ITIL knowledge
- French (nice to have)
Benefícios e vantagens
- Comida, fruta e bebida
- Estacionamento gratuito ou condições especiais
- Flexibilidade de horário
- Ginásio & atividades desportivas
- Jogos no escritório
- Perto de transportes públicos
- Programa de descontos
- Seguro de saúde
Valores e cultura
- Aberto a open source
- Ambiente internacional
- Depende do projeto / equipa
- Equipa com senioridade elevada
- Incentivo à criatividade & inovação
- Membros impressionantes na equipa
- Metodologias ágeis
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