SUPPORT SPECIALIST & SOFTWARE INTEGRATOR

With just over 8 years of experience in the Portuguese market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service:

- Strategy (Outsourcing, Team as a Service, Tech Academies);

- R&D (Bootcamps, POC, Tech Lab);

- Nearshore.

In ADENTIS, we focus on PEOPLE. This is our emotional salary:

- Great Work-Life balance;

- Very flexible organizational routine;

- Health benefits (for you and your family);

- Team Building activities;

- Over 300 protocols to offer you great discounts in different areas;

- Continuous professional development sponsored by our Training and Certification Department;

- Regular feedback on your performance through a personalized plan;

- Comprehensive career plan and progression involving assertive performance reviews.

IMPORTANT: Fluency in Portuguese (spoken and written) and legal authorization to work in Portugal are required.

Key Responsibilities

- Support Service Level and Performance Level Agreements (SLA / PLA) for Finartis products;

- Troubleshoot and resolve customer issues related to software functionality, user access, and configuration;

- Document issues, troubleshooting steps, and resolutions in the customer support ticketing system;

- Work with clients to understand their software integration requirements and tailor solutions to meet those needs;

- Install, configure, and integrate software applications with client environments, including third party platforms;

- Provide post-integration support, troubleshooting issues, and assisting clients with system optimizations.

Requirements:

- Strong experience with Oracle databases, particularly in development and investigation tasks involving SQL and PL/SQL;

- Experience with continuous integration/continuous deployment (CI/CD) pipelines;

- Familiarity with cloud platforms (e.g., AWS, Azure) and microservices architecture;

- Proficient use of unit-level testing tools designed to test basic code assumptions as well as system-level testing tools.

If you want to be part of a real People First organization, apply now!

We walk with you!

REF: OPO.EBS.SS

At Adentis we defend equality and value diversity. We create a safe, diverse environment where opportunities are equal for all employees!

We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit.

All candidates with skills for the position are welcome!

Apply here

Contacts and address

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Avenida Barbosa du Bocage 113 – 1º Esq, 1050-031 Lisboa