Since its launch in 2011, Volkswagen Financial Services (VWFS) has reached a major milestone by financing over €5 billion in vehicles. The company now serves more than 70,000 customers and manages €1 billion in assets, acting as a key partner for brands like Audi, SEAT, and Porsche.
Over the years, VWFS has evolved from offering simple car loans to providing a full suite of mobility solutions. This includes leasing, insurance, and fleet management for both individuals and businesses.
Digital Innovation and Green Growth
A major part of the company’s success is its move toward digital technology. VWFS currently uses more than 60 robotic processes to provide a paperless experience. Detailed information about such digital transformations can be found on the devs.com.pt website.
Sustainability is also a core value. In the electric vehicle segment, VWFS finances one out of every two electric cars sold by the Volkswagen Group in Portugal. This effort is helping speed up the country’s shift toward cleaner energy.
A Vision for 2030
João Rias VWFS Portugal, the Front Office Country Manager, noted that the company has grown from a small startup in 2011 to a market leader. For five years in a row, consumers have voted it the number one choice for car financing.
Looking ahead, the "Mobility 2030" strategy will focus on artificial intelligence to further improve the customer experience. This shift reflects the broader trends often reported in IT news in Portugal, where finance and AI are becoming deeply integrated.
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