Salesforce is doubling down on AI-powered workflow automation by acquiring Convergence, a London-based AI agent startup founded by alumni of Canadian AI unicorn Cohere. Launched only last year, Convergence develops intelligent assistants that automate tasks like managing emails, scheduling meetings, and even booking holidays or ordering groceries.
Backed by a $12 million seed round led by Balderton, with Shopify and Salesforce Ventures also participating, Convergence quickly built a top-tier team from Google DeepMind, Meta, OpenAI, and PolyAI. Balderton reported a 300% return on its investment.
Post-acquisition, expected to close in early 2026, Convergence’s tech and team will become core to Salesforce’s Agentforce platform, aiming to transform how customers and employees interact with digital workflows.
The move underscores fierce competition in AI workplace tools, with startups like Granola and Sana raising tens of millions, and major players like OpenAI, Anthropic, and Notion launching AI-driven collaboration features this year.
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