Revolut is under scrutiny in Portugal after a union representing service sector workers accused the digital bank of imposing “unrealistic” productivity metrics and pressuring employees. The Union of Workers in Large Surfaces, Warehouses, and Services (STGSSP) reported multiple complaints from Revolut’s Portuguese staff, claiming undue stress and attempts to change professional categories, as well as potential cuts to support operations.
Revolut, which employs around 1,200 people in Portugal, insists it fully complies with labor laws, calling the country a “strategic” market and emphasizing that productivity standards are consistent, transparent, and unchanged across its global operations. The company also highlighted its commitment to diversity, collaboration, and talent development.
The union claims union activity has been obstructed at Revolut’s Matosinhos premises, prompting police involvement. A conciliation meeting between Revolut and STGSSP is scheduled for January 12 at Porto, with the union stressing it will not accept practices that prioritize profit over employee well-being.
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