Loyalty campaign specialist (m/f/d)

Sobre a vaga

As our Loyalty Campaign Specialist, you'll be the technical engine behind every campaign we launch: configuring earning rules and redemption mechanics in SessionM, building automated journeys in Salesforce Marketing Cloud. You'll sit at the intersection of marketing strategy and platform execution.

O que vais fazer

• You configure and deploy loyalty campaigns in SessionM, including earning rules, redemption mechanics, and program parameters based on strategic direction from the Marketing Manager.
• You conduct comprehensive pre-launch testing: functionality validation, data verification, and user experience checks to ensure every campaign works flawlessly before going live.
• You collaborate with CRM to build and execute corresponding marketing communications, including emails, automated journeys, and personalized messaging in Salesforce Marketing Cloud.
• You track post-launch performance and technical functionality, compiling regular reports for the Loyalty Marketing Manager to inform decision-making.
• You maintain CRM and loyalty data integrity, build customer segments, troubleshoot issues, and partner across Loyalty Marketing, CRM, IT, and Customer Service teams.
• You identify and build automation opportunities to streamline campaign execution: reusable templates, triggered workflows, and automated journeys that reduce manual effort, minimize errors, and accelerate time-to-launch.

O que é pedido

• You bring 2–4 years in CRM, loyalty marketing, or marketing operations.
• You're comfortable working directly inside campaign and loyalty engine UIs to configure rules logic.
• You have strong attention to detail as the last line of defense before campaigns go live.
• You have experience conducting QA and testing for marketing campaigns, including functional testing, data validation, and rendering or UX checks.
• You have SFMC proficiency in Journey Builder, Email Studio, and Automation Studio.
• You have experience building audience segments.
• You're a clear, proactive communicator who can collaborate effectively across marketing, CRM, IT, and Customer Service stakeholders, comfortable with ambiguity.
• You have basic reporting and analytics skills using Excel, dashboards, or BI tools to track and communicate campaign performance.
• English Fluency is mandatory.

Valorizado

• Direct hands-on experience in a loyalty or campaign engine (SessionM strongly preferred, or similar platforms like Kobie or Comarch).
• An ESP or marketing automation platform (Salesforce Marketing Cloud strongly preferred, or similar tools like Braze).
• Working knowledge of AMPscript or SQL is a plus.
• Additional languages being a valuable plus.

O que é oferecido

• Two of Lisbon's most exciting hubs — Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações — are where you'll find your new home base.
• Regular team events, community activities, and inspiring talks with internal and external speakers.
• Benefit from a hybrid working model with two office days per week and flexible working hours.
• From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work.
• Enjoy 28 vacation days per year.
• An additional day off on your birthday.
• One volunteer day annually.
• Private health insurance that also covers your spouse and children free of charge.
• Receive a yearly Coverflex allowance and a daily meal allowance.
• Get exclusive rates on all SIXT services, with special discounts extended to your family and friends.

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.

Processo de entrevista

Após recebermos a tua candidatura, enviaremos uma confirmação por e-mail. A nossa equipa de recrutamento, em coordenação com o departamento em questão, fará uma pré-seleção dos candidatos.

Numa data acordada contigo, terás uma conversa com um membro da equipa de recrutamento. Poderás apresentar-te, falar sobre o teu percurso profissional e esclarecer as primeiras dúvidas sobre a função e a SIXT enquanto entidade empregadora.

Na entrevista por vídeo, conhecerás um colega do departamento especializado e um membro da equipa de recrutamento. Avaliaremos as tuas qualificações e motivação, e verificaremos se o teu perfil se adequa à SIXT. O mais importante: sê autêntico e sê tu mesmo!

Na fase final, serás convidado para um Meet & Greet nas nossas instalações ou para um dia de estágio, onde poderás conhecer a tua futura equipa e o dia-a-dia do cargo. Se tudo correr bem, daremos as boas-vindas à Equipa Orange — e receberás todas as informações necessárias para começares em breve.