
PrimeIT
Busines process analyst
Lisbon
February 22, 2026
Full-time
PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.
Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.
We are looking for a Business Process Analyst (Appian) for this project!
Responsibilities
- Analyze, design, and optimize business processes in collaboration with cross-functional teams
- Contribute to the design and implementation of process improvements using Appian-based applications
- Perform end-to-end testing for new application features and enhancements
- Provide end-user support for live applications, ensuring continuity and issue resolution
- Document and communicate process changes, including process flows, SOPs, and performance metrics, to stakeholders
What are we looking for?
- Hands-on experience with business process modeling and mapping tools (process flows, SOPs, KPIs)
- First significant experience with Appian-based applications (Business Analyst or Process Consultant context)
- Knowledge of process improvement methodologies such as Lean, Six Sigma, or similar frameworks
- Experience in end-to-end testing of application features and enhancements
- Ability to document, communicate, and present process changes to key stakeholders
What do we offer?
- Integration into an international company with a presence in over 50 cities worldwide;
- Continuous training in the latest and most innovative technologies – Prime Academy;
- Career guidance and progression.
đź“© Send us your CV and join the Prime team!
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting