PrimeIT

PrimeIT is a reference company with 19 international offices and 2 Talent Hubs (Vietnam and Brazil), focused on IT, Telecommunications, and Engineering services. With 18 years of experience, we specialize in Team Extension, Team-as-a-Service, Managed Services, Custom Software Development, and Nearshore, and we have over 2,360 professionals working on national and international projects.
About company

Busines process analyst

Remote

location Lisbon

date February 22, 2026

types Full-time

PrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.

Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.

We are looking for a Business Process Analyst (Appian) for this project!

Responsibilities

- Analyze, design, and optimize business processes in collaboration with cross-functional teams

- Contribute to the design and implementation of process improvements using Appian-based applications

- Perform end-to-end testing for new application features and enhancements

- Provide end-user support for live applications, ensuring continuity and issue resolution

- Document and communicate process changes, including process flows, SOPs, and performance metrics, to stakeholders

What are we looking for?

- Hands-on experience with business process modeling and mapping tools (process flows, SOPs, KPIs)

- First significant experience with Appian-based applications (Business Analyst or Process Consultant context)

- Knowledge of process improvement methodologies such as Lean, Six Sigma, or similar frameworks

- Experience in end-to-end testing of application features and enhancements

- Ability to document, communicate, and present process changes to key stakeholders

What do we offer?

- Integration into an international company with a presence in over 50 cities worldwide;

- Continuous training in the latest and most innovative technologies – Prime Academy;

- Career guidance and progression.

đź“© Send us your CV and join the Prime team!

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting