Organizational transformation consultant

We are a forward-looking company, committed to excellence and customer satisfaction.

We offer cutting-edge fixed and mobile solutions, television, internet, voice and data for all market segments. We are leaders in film distribution and exhibition, being the exhibitor with the most complexes and rooms. We believe in the power of technology to tackle the environmental and social challenges we face. We are part of something bigger than ourselves, and our ambition is to leave a positive mark on everything we do.

At NOS, everything starts with people. The way we take care of our teams, our spaces, and our fleet directly impacts the experience of those who choose us every day. If you are motivated to connect people, operations, and technology, work on transversal projects, and transform the way we manage HR, facilities, and fleet, this could be your opportunity. In order to continue enhancing the internal experience and operational efficiency, we are reinforcing our People Operations team with an Organizational Transformation Consultant.

What we expect from you

• Actively participate in transversal and transformational projects in HR, facilities, and fleet, focusing on improving the internal and external customer experience, and increasing operational efficiency;
• Support the identification and implementation of technological and artificial intelligence solutions that enhance the way we manage people, spaces, and fleet (e.g., process automation, decision support, experience improvement);
• Apply analytical and value-capturing skills in the design, development, and implementation of continuous improvement initiatives;
• Ensure constant focus on the internal (people and business areas) and external customer, bringing their voice into decisions;
• Work with Agile methodologies and more traditional project management models, choosing the best approach for each challenge;
• Mobilize multidisciplinary teams (HR, operations, IT, finance, external partners, etc.) to ensure organizational alignment and delivery of results;
• Monitor the lifecycle of initiatives, identifying improvement opportunities and maximizing the generated impact;
• Structure, present and communicate results to different internal stakeholders, supporting decision-making with clear data and insights.

Who we are looking for

• Higher education in Management, Marketing, Engineering, or a similar area;
• 2 to 4 years of experience in hybrid functional and technological projects, ideally in high-complexity contexts (consulting, large companies, or transversal projects);
• Experience or strong interest in organization and processes (e.g., organizational design, governance models, continuous improvement);
• Strong ability to manage and mobilize people, even without hierarchical authority;
• High self-learning capability and focus on personal and professional development;
• High analytical focus, with the ability to structure problems into logical blocks and raise/test hypotheses;
• High level of dynamism, initiative spirit, and willingness to challenge the status quo, combined with strong resilience;
• Good communication skills, translating complex concepts and analyses into simple, actionable language;
• Easily build interpersonal relationships and good working relationships with multidisciplinary teams;
• Strong customer orientation and business sense, always linking solutions to real impacts on operations and people's experiences.

What we have to offer

• We promote self-learning and continuous learning through internal initiatives that allow our employees to stay updated with the latest news and trends in various areas;
• We regularly implement various initiatives to promote well-being, emotional stability, social ties, and work-life balance;
• We offer all our employees a benefits package, as well as discounts on the purchase of NOS products and services;
• We have a wide range of partnerships with discounts and exclusive conditions for our employees.