NOS

NOS is a Portuguese communications and entertainment group, resulting from the merger in 2013 of two of the largest communication companies in the country: Zon Multimédia and Optimus Comunicações.
About company

Organizational transformation consultant

On-site

location Lisbon

date August 19, 2026

types Full-time

We are a future-oriented company, committed to excellence and customer satisfaction.

We offer cutting-edge fixed and mobile solutions, television, internet, voice, and data for all market segments. We are leaders in film distribution and exhibition, being the exhibitor with the most complexes and rooms. We believe in the power of technology to combat the environmental and social challenges we face. We are part of something greater than ourselves, and our ambition is to leave a positive mark in everything we do.

At NOS, everything starts with people. The way we care for our teams, our spaces, and our fleet has a direct impact on the experience of those who choose us every day. If you are motivated by connecting people, operations, and technology, working on cross-functional projects, and transforming the way we manage HR, facilities, and fleet, this could be your opportunity. In order to continue enhancing the internal experience and operational efficiency, we are strengthening our People Operationsteam with an Organizational Transformation Consultant.

What we expect from you

  • Actively participate in cross-functional and transformational projects in the areas of HR, facilities, and fleet, focused on improving the internal and external customer experience, and increasing operational efficiency;
  • Support the identification and implementation of technological and artificial intelligence solutions that enhance how we manage people, spaces, and fleet (e.g., process automation, decision support, experience improvement);
  • Apply analytical and value-capture skills in the design, development, and implementation of continuous improvement initiatives;
  • Ensure a constant focus on internal (people and business areas) and external customers, bringing their voice into decisions;
  • Work with Agile methodologies and more traditional project management models, choosing the best approach for each challenge;
  • Mobilize multidisciplinary teams (HR, operations, IT, finance, external partners, etc.) to ensure organizational alignment and delivery of results;
  • Monitor the life cycle of initiatives, identifying improvement opportunities and maximizing the generated impact;
  • Structure, present, and communicate results to different internal stakeholders, supporting decision-making with clear data and insights.

Who we are looking for

  • Higher education in Management, Marketing, Engineering, or similar fields;
  • 2 to 4 years of experience in hybrid functional and technological projects, ideally in highly complex contexts (consulting, large companies, or cross-functional projects);
  • Experience or strong interest in organization and processes (e.g., organizational design, governance models, continuous improvement);
  • Strong ability to manage and mobilize people, even without hierarchical authority;
  • High self-learning ability and focus on personal and professional development;
  • High analytical focus, with the ability to structure problems into logical blocks and raise/test hypotheses;
  • High level of dynamism, initiative, and willingness to challenge the status quo, paired with strong resilience;
  • Good communication skills, translating concepts and complex analyses into simple and actionable language;
  • Ease of interpersonal relationships and building good working relationships with multidisciplinary teams;
  • Strong customer orientation and business sense, always linking solutions to the real impact on operations and the experience of people.

What we have to offer

  • We promote self-learning and continuous learning through internal initiatives that allow our employees to have access to the latest news and trends in various areas;
  • We regularly implement various initiatives to promote well-being, emotional stability, social ties, and work-life balance;
  • We offer all our employees a benefits package, as well as discounts on acquiring NOS products and services;
  • We have a wide range of partnerships with discounts and exclusive conditions for our employees.