ITDS Portugal

ITDS is a leader in outsourcing IT engineers and works with various web and mobile technologies for over 30 global clients. It has been recognized as one of the 1000 fastest-growing companies in Europe for three consecutive years, Great Place to Work, and the Forbes Diamond award in 2023. ITDS currently has more than 600 IT professionals working in Portugal, Poland, and the Netherlands.
About company

Senior technical support engineer - financial systems

Remote

location Lisbon

date October 18, 2026

types Full-time

wage 24k-30k EUR

Sobre a vaga

As a Senior Technical Support Engineer in the Financial Systems team, you will be working for a leading organization dedicated to maintaining and enhancing critical financial, accounting, and procurement systems. You will play a vital role in ensuring system stability through corrective maintenance.

O que vais fazer
  • Troubleshoot and resolve first-level incidents and support requests promptly and effectively
  • Perform corrective maintenance to address system issues and ensure high availability
  • Develop and execute detailed test plans, including unit testing, to validate system changes
  • Contribute to the analysis and implementation of system evolution modifications
  • Collaborate with cross-functional teams to enhance system functionality and performance
  • Document incidents, solutions, and system changes with clarity and precision
  • Support ongoing process improvements to optimize system reliability and user experience
O que é pedido
  • At least 2 years of experience in technical support or system maintenance within financial or enterprise systems
  • Solid understanding of financial systems, banking solutions, or related IT environments
  • Proficiency in troubleshooting and incident management
  • Technical skills in system testing, diagnostics, and problem resolution
  • Strong communication skills in English (communicative level) and French (proficient level)
  • Experience working in hybrid models with flexibility for remote collaboration
  • Only candidates with an existing legal right to work in the European Union will be considered for this role
Valorizado
  • Certifications or experience in financial or enterprise system support
  • Additional technical skills in system automation or scripting
  • Knowledge of regulatory financial processes or compliance frameworks
O que é oferecido
  • 3 570 - 4 410 EUR (B2B)
  • 2 000 - 2 300 EUR net (Permanent Contract)
  • ITDS Clubs
  • Access to medical insurance
  • Meal Card
  • Access to Pluralsight & Udemy
  • Integrational Events

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.

Benefícios e vantagens (7)

  • Apoio ao home-office
  • Apoio educação / infância
  • Flex benefits
  • Ginásio & atividades desportivas
  • Perto de transportes públicos
  • Pet friendly
  • Seguro de saúde

Valores e cultura (9)

  • Ambiente de start-up
  • Ambiente internacional
  • Amigos fora do trabalho
  • Depende do projeto / equipa
  • Feedback contínuo e 360º
  • Incentivo à criatividade & inovação
  • Membros impressionantes na equipa
  • Metodologias agéis
  • Tecnologias de ponta
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