ITDS Portugal

ITDS is a leader in outsourcing IT engineers and works with various web and mobile technologies for over 30 global clients. It has been recognized as one of the 1000 fastest-growing companies in Europe for three consecutive years, Great Place to Work, and the Forbes Diamond award in 2023. ITDS currently has more than 600 IT professionals working in Portugal, Poland, and the Netherlands.
About company

Mid to Senior Application Support Engineer – Critical Systems on Linux and Windows

On-site

location Lisbon

date June 23, 2026

Unleash the Power of Mission-Critical Systems — Elevate Your Support Expertise in Lisbon!

Lisbon-based opportunity with hybrid work model (3 days from home per week).

As a Mid to Senior Application Support Engineer, you will be working for our client, a leading organization focused on critical application infrastructure and operations. You’ll play a vital role in managing and supporting complex systems that drive key business functions, ensuring optimal performance, reliability, and security. Join us to impact innovation and streamline enterprise support processes in a dynamic environment.

Your main responsibilities:

  • Manage and resolve production incidents swiftly to minimize downtime and impact.
  • Coordinate and oversee technical operations, including disaster recovery and backup tests.
  • Collaborate with development, sysadmin, and network teams to manage application and infrastructure changes.
  • Maintain detailed documentation of application architecture and operational procedures.
  • Monitor applications and infrastructure to ensure compliance with SLAs and security standards.
  • Optimize application load capacity and contribute to automation efforts to improve efficiency.
  • Implement performance enhancements and troubleshoot system issues proactively.

You're ideal for this role if you have:

  • 3+ years of experience in application support roles.
  • Strong knowledge of both Linux and Windows operating environments.
  • Experience with Control-M or other industrial schedulers.
  • Proficiency in scripting languages such as Shell, Python, and PowerShell.
  • Knowledge of databases and infrastructure backup and recovery strategies.
  • Experience with monitoring tools, including Elastic Stack.
  • Solid understanding of networking concepts, LDAP, and security tools like Firewalls, Active Directory, and Kerberos.

It is a strong plus if you have:

  • Certifications in Linux, Windows Server, or related fields.
  • Experience working in multilingual environments.
  • Knowledge of cloud platforms or automation tools.

Language Required for the role:

  • Fluent in English

Eligibility for the role:

  • Only candidates with an existing legal right to work in Europe will be considered for this role.

#MAKEYourCareerBETTER

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

https://itdsportugal.com/en/it-jobs/9475/?utm_source=itjobs

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