ITDS Portugal
ITDS is a leader in outsourcing IT engineers and works with various web and mobile technologies for over 30 global clients. It has been recognized as one of the 1000 fastest-growing companies in Europe for three consecutive years, Great Place to Work, and the Forbes Diamond award in 2023. ITDS currently has more than 600 IT professionals working in Portugal, Poland, and the Netherlands.
About company Mid-Level Application Production Engineer – e/mBanking Support
On-site
Lisbon
August 26, 2026
Unleash Impact — Drive Operational Excellence in FinTech Innovation!
Lisbon-based opportunity with hybrid work model.
As an Application Production Engineer, you will be working for our client in the financial technology industry, supporting cutting-edge e/mBanking applications. You will help ensure operational stability, seamless deployment, and ongoing maintenance of critical banking services, playing a vital role in the digital transformation journey and delivering impactful customer solutions.
Your main responsibilities:
- Ensure day-to-day RUN / MCO support for e/mBanking applications and related APIs, maintaining high service availability.
- Diagnose incidents swiftly and coordinate technical resolution across support and development teams.
- Execute deployments, releases, and configuration changes utilizing XL Deploy, XL Release, Jenkins, and CI/CD tools.
- Support application runtimes across Linux and Windows environments, enhancing operational reliability.
- Contribute to maintaining production stability and operational improvements by updating documentation and procedures.
- Collaborate effectively with technical leads and cross-functional teams to troubleshoot and resolve complex issues.
- Participate in on-call rotations to ensure continuous service during operational events.
You're ideal for this role if you have:
- At least 2 years of experience in application production support or RUN environments.
- Good understanding of Apache, Tomcat, Docker, and API-based application landscapes.
- Hands-on experience with deployment and release tools such as XL Deploy, XL Release, Jenkins, or similar.
- Solid knowledge of Linux environments, with working familiarity with Windows.
- Strong troubleshooting skills and the ability to diagnose complex production incidents.
- Ability to work across multiple technologies and support teams effectively.
- Fluent English communication skills (communicative level).
It is a strong plus if you have:
- Exposure to private cloud or Azure environments.
- Basic scripting or automation skills (Bash, Python, PowerShell).
- Experience with monitoring or observability tools.
- Knowledge of application migration or transformation contexts.
- French language skills is a plus.
Language Required for the role:
- English — Communicative level
Eligibility to work in:
- Only candidates with an existing legal right to work in the European Union will be considered for this role.
#MAKEYourCareerBETTER
Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.
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