ITDS Portugal

ITDS is a leader in outsourcing IT engineers and works with various web and mobile technologies for over 30 global clients. It has been recognized as one of the 1000 fastest-growing companies in Europe for three consecutive years, Great Place to Work, and the Forbes Diamond award in 2023. ITDS currently has more than 600 IT professionals working in Portugal, Poland, and the Netherlands.
About company

Application Support Engineer – Linux/Windows, DevOps Experts

On-site

location Porto

date July 16, 2026

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Unleash Digital Excellence — Drive Innovation at the Forefront of Application Support!

Porto-based opportunity with hybrid work model (up to 3 days remote per week).

As an Application Support Engineer – Linux/Windows, DevOps Experts, you will be working for a leading international financial services firm committed to transforming traditional banking through innovative technology solutions. You will play a key role in managing and supporting critical applications within a dynamic environment, ensuring operational excellence and continuous improvement. This is an exceptional opportunity to evolve your career in a global organization dedicated to innovation and technical mastery.

Your main responsibilities:

  • Provide expert level support for applications running on Linux and Windows environments, ensuring stability and availability.
  • Develop and automate support procedures, incident management, and troubleshooting workflows.
  • Collaborate with development, sysadmin, DBA, and networking teams to manage changes and ensure system integrity.
  • Manage backups, conduct restoring tests, and ensure data integrity across various databases (Oracle, Sybase, SQL Server, MySQL).
  • Monitor application and infrastructure performance, adhering to SLAs, and control load capacity.
  • Contribute to the automation and continuous enhancement of operational procedures.
  • Document architecture, procedures, and operational workflows to maintain comprehensive technical records.
  • Work closely with development teams on application architecture and infrastructure standards.
  • Participate in change management activities, including scheduled infrastructure tasks such as electrical shutdowns and server migrations.
  • Keep technical documentation up to date and support ongoing infrastructure projects.

You’re ideal for this role if you have:

  • Minimum of 9 years’ experience in application support, DevOps, or related IT roles.
  • Strong knowledge of Linux and Windows server environments.
  • Hands-on experience with VTOM or other industrial schedulers.
  • Proficiency in scripting languages: Shell, Python, and/or PowerShell.
  • Experience working with JBoss, Tomcat, Apache, or IIS.
  • Solid understanding of databases: Oracle, Sybase, SQL Server, MySQL.
  • Knowledge of infrastructure backups and monitoring tools, ideally Zabbix or Grafana.
  • Familiarity with LDAP, Firewall, Reverse Proxy, Active Directory, and Kerberos.
  • Basic networking knowledge.

It is a strong plus if you have:

  • Certifications related to DevOps or system administration.
  • Experience with cloud platforms or automation tools.

Language Required for the role:

  • Fluent English (minimum B2 level).

Eligibility for the role:

  • Only candidates with an existing legal right to work in Europe will be considered for this role.

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

https://itdsportugal.com/en/it-jobs/9579/?utm_source=itjobs

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