Solutions architect

As a global leader in facilities services we connect people and places to make the world work better.

Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers.

Want to know how a facility management company is powered by technology?

At ISS Tech Team we are investing in innovative and integrated technological solutions for the facility management industry with a tech team headquarted in Copenhagen, Warsaw and Porto.

Our Porto hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Location: Porto, Portugal or Warsaw, Poland

Work Model: Hybrid

What will you do as Solution Architect:

As a Solution Architect, you will play a critical role in shaping our organization’s technology landscape.

You’ll collaborate with line-of-business stakeholders, assess existing solutions, and design future-state architectures. Your strategic insights will drive business process improvements and enable the adoption of cutting-edge technologies.

Designing System Architecture:

• Developing concepts and designs for IT system architecture to meet business, performance, and security requirements.
• Defining the structure of applications to be created or modified within a project.
• Designing the integration methods between different IT systems.
• Creating the initial system architecture as a starting point for further work.
• Improving and optimizing existing system architecture in response to changing needs, including evaluating the current state of solutions and identifying gaps.
• Designing database architecture.
• Creating prototypes and solution skeletons, including recommending and developing design patterns and architectural standards.
• Defining principles related to the software development process.
• Designing systems in monolithic or distributed architecture.
• Developing recommendations regarding specific system solutions, including for commercial off-the-shelf (COTS) and self-developed software.

Creating Solution Specifications:

• Translating business and functional requirements into a technical design for the future system.
• Defining detailed technical requirements for projects, including hardware environment, infrastructure, necessary software, selection of tools, and technologies.
• Preparing project specifications and specifications for the technical environments needed for its implementation.

Developing Technical Documentation:

• Creating conceptual and design documentation describing the system's architecture and operation, following the ISS Standards.
• Preparing descriptions of the system's construction (design) solutions.
• Documenting the technical parameters of the system.

What makes you fit:

• Holds a bachelor’s degree in computer science, Systems Analysis, or a related field, or possesses equivalent practical experience.
• Has more than 5 years of professional IT experience, demonstrating the ability to think strategically and translate plans into operational excellence.
• Possesses deep expertise and preferably some business knowledge in specific domains.
• Experience with Cloud native development (preferably AWS/Azure), microservices, APIs (REST/GraphQL), OAuth/SAML and Patterns (e.g. event-driven, messaging).
• Knowledge of various Integration patterns and IT Security best practices (OWASP) is a must.

What we offer:

• 22 days of annual leave per year +3 company leave days.
• Flexible working hours & hybrid work model.
• Permanent contract.
• Health Insurance (employee).
• Modern, well-equipped office in the heart the city of Porto.

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success.

Become more. Become ISS.