Team lead, quality assurance

Team Lead, Quality Assurance

**ALL CANDIDATES MUST BE LOCATED IN PORTUGAL**

We offer a hybrid working style, with offices in Coimbra, Aveiro, and Porto, giving team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.

Key Responsibilities

• Lead, mentor, and develop a team of QA Engineers supporting the HPBX Telephony system.
• Set clear goals, priorities, and performance expectations for the QA team.
• Conduct regular one-to-ones and skills development planning.
• Foster a culture of quality, accountability, and continuous improvement.
• Define and own the QA strategy for the HPBX Telephony platform.
• Establish and maintain QA best practices, standards, and documentation.
• Drive continuous improvement in testing processes, tools, and methodologies.
• Ensure quality is embedded early in the SDLC (shift-left approach).

Skills, Knowledge & Expertise

• Proven experience in a QA leadership or senior QA role.
• Strong background in testing complex systems, preferably in Telephony, VoIP, or communications platforms.
• Experience with manual and automated testing methodologies.
• Solid understanding of SDLC, Agile, and CI/CD environments.
• Experience leading test planning and release sign-off.
• Strong people management and coaching skills.
• Excellent communication and stakeholder management abilities.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law. We are an equal opportunity employer and value diversity at our company.

About Intermedia Intelligent Communications

To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers