Intermedia

Intermedia is a cloud communications company that helps over 130,000 businesses connect better - through voice, video conferencing, chat, contact center, business email, productivity, file sharing and backup, security, and archiving.
About company

Software architect (java or c#)

Remote

location

date July 16, 2026

types Full-time

Software Architect (Java or C#)

Department: Tech Operations

Employment Type: Full Time

Location: Portugal

Description

About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. We promise that you won’t be bored.

Culture at Intermedia is built on teamwork and transparency.

What you will be doing:

  • Partner with Engineering teams to design resilient services, architectures, and deployment patterns.
  • Define and promote SRE practices including SLIs, SLOs, error budgets, capacity planning, incident response, and post-incident learning.
  • Identify systemic reliability risks and work with teams to address root causes.
  • Help reduce operational toil through automation, tooling, and better engineering practices.
  • Work actively with Engineering teams during design, development, and production-readiness reviews.
  • Advise teams on service architecture, fault tolerance, and operational readiness.
  • Lead investigations into performance bottlenecks and improve observability.
  • Participate in incident response and lead post-incident reviews.

What you will bring to the role:

  • Experience in Site Reliability Engineering or senior backend/software engineering roles.
  • Software engineering background with clean, maintainable production code.
  • Experience diagnosing complex production issues.
  • Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
  • Strong scripting or programming skills in languages such as Java or C#.
  • Clear communication skills for explaining complex technical issues.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law.

About Intermedia Intelligent Communications

To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers